Aug 2024 – Dec 2024 · 4 mos · Bengaluru, Karnataka

Oct 2023 – Jul 2024 · 9 mos · Bangalore Urban, Karnataka, India · Hybrid

• As the Strategic Partnerships Manager at Omnicuris,
• Fostered and managed key alliances with Global Medical Associations & Universities.
• Identified and established strategic partnerships that align with Omnicuris' mission to enhance medical education and collaboration within the healthcare sector.
• Consistently exceeded my targets and added partners nurturing the reach of the organisation to promote online education for doctors in India through International partnerships.

Jun 2022 – Oct 2023 · 1 yr 4 mos · Bangalore Urban, Karnataka, India · On-site

• Onboarded new wellness vendors and corporates to increasing the reach rate from 5 to 260 merchants in 3 months.
• Consistently exceeded my targets and added business worth 1.5cr a month by tapping into the universe of new wellness vendors.
• Launched self training website for new hires at Pazcare for ease of Learning & Development team.
• Kickstarted email marketing campaigns to re-engage cold leads which led to 3cr of warm leads
• Skills: Salesforce.com · Partner Relationship Management · Partnership Development · SaaS Sales · B2B Commerce · Sales · Critical Thinking

Apr 2021 – May 2022 · 1 yr 1 mo

• As a Senior Quality Analyst & Training in a company, I am responsible for leading a team of quality analysts and trainers to ensure consistent performance and quality across the organization. This involves developing and implementing training programs to improve the skills and knowledge of employees, as well as conducting quality audits to identify areas for improvement. I also analyze data and metrics to identify trends and patterns, and use this information to develop strategies for continuous improvement. Additionally, I provide regular feedback and coaching to team members to support their professional growth and development. Collaborating with stakeholders across the organization to develop and implement new initiatives and processes that enhance the overall quality and performance of the organization is also an important part of my role.

Nov 2018 – Apr 2021 · 2 yrs 5 mos

• As a Quality Analyst, I have developed a deep understanding of the call center industry and its operations. My experience includes monitoring and evaluating sales and customer service calls and identifying areas of improvement to ensure a high level of customer satisfaction. I have also been responsible for training new customer service representatives on quality standards, policies, and procedures. My attention to detail and strong analytical skills have allowed me to identify process gaps and recommend solutions for improving efficiency and productivity. Additionally, I have experience in developing and implementing quality assurance processes and monitoring performance metrics to track the effectiveness of these processes.

Jul 2016 – Sep 2018 · 2 yrs 2 mos · Bangalore

• As a Marketing Executive, I have experience in creating and executing marketing strategies to promote and increase sales of a company's products or services. My skills include conducting market research and analyzing consumer behavior to identify target markets and create effective campaigns that resonate with the target audience. I have experience in creating marketing collateral such as brochures, advertisements, and social media content to promote products and services. I have also worked on organizing and executing events and promotional activities to create brand awareness and generate leads.