Jul 2018 – Present · 7 yrs 11 mos · Bengaluru, Karnataka, India · On-site

• Designed and implemented microservices architecture, reducing inter-service dependency by 40% and enabling independent deployment of 10+ business-critical modules, resulting in a 30% faster release cycle.
• Designed scalable data processing pipelines capable of handling 100K+ concurrent seller requests, ensuring real-time data availability with minimal lag.
• Achieved 99.99% system uptime and reduced message delivery latency by 20% by implementing retry mechanisms, dead-letter queues, and load balancing.
• Improved agent efficiency by reducing data retrieval latency by 30%, which led to a measurable 15% increase in customer satisfaction scores.
• Led and mentored a team of 4+ junior developers, resulting in a 25% improvement in feature delivery timelines and fostering better code quality through regular code reviews and knowledge sharing sessions.
• Built and managed Jenkins-based CI/CD pipelines, automating build, test, and deployment processes, which reduced manual deployment time by 70% and improved release frequency from bi-weekly to weekly.
• Developed comprehensive unit and integration tests using JUnit and Mockito, increasing backend code coverage to 87%, significantly reducing post-deployment bugs by 25%.
• Monitored and troubleshooted production issues using Splunk, Prometheus, and xMatters, achieving a 40% reduction in mean time to resolution (MTTR) and improving system uptime to 99.95%.