Valeria M. — Operations Associate

I moved into a high pressure operational leadership role to gain hands on people management and P&L accountability, strengthening my capability for senior operations leadership roles long-term. With over a decade of professional experience, I currently serve as Front of House Team Leader at Pret A Manger, overseeing two London-based shops with a combined annual turnover of £3M. My role emphasizes team leadership, operational excellence, and delivering top-tier hospitality experiences while driving business growth. My career spans hospitality operations, project management, and technical service delivery in high-pressure environments, including roles at Pret A Manger and CBRE Global Workplace Solutions. I am passionate about fostering resilience in teams, optimizing processes, and leading with clarity and energy to enhance both team performance and customer satisfaction. My mission is to align people and systems to deliver seamless and impactful results.

Stackforce AI infers this person is a leader in high-volume retail operations with a focus on team performance and customer satisfaction.

Location: London, United Kingdom

Experience: 11 yrs 5 mos