Jun 2023 – Sep 2024 · 1 yr 3 mos

• Lead operations with full P&L responsibility, ensuring optimal performance and profitability.
• Direct multiple operational and strategic initiatives, driving company growth and operational excellence.
• Implement process improvements to enhance efficiency and effectiveness.
• Manage a team of senior managers and department heads, fostering a collaborative, high-performance culture.
• Develop and execute operational strategies, policies, and procedures.
• Oversee major projects from ideation to inception to completion, ensuring timely delivery and budget adherence.

May 2022 – May 2023 · 1 yr

Feb 2021 – May 2022 · 1 yr 3 mos

Jan 2020 – Jan 2021 · 1 yr · Gurugram, Haryana, India · Hybrid

• Coordinated strategic planning for government-sponsored skill development assessments.
• Designed and developed the Test Engine/Assessment Platform V2.0. Led team on RFPs/RFQs, strategizing proposals and winning projects across PSU and state levels.
• Managed projects ensuring adherence to TATs, SOPs, and QA with a 98.5% accuracy rate.

Feb 2019 – Nov 2019 · 9 mos · Gurugram, Haryana, India · On-site

• Formulated business strategies and plans for Skill Training and Cyber Security verticals.
• Developed Cyber Security Education & Training Program under Special Projects.
• Forged strategic partnership with Maulana Abul Kalam Azad Technical University for certification.
• Monitored profitability and cost heads along with the P&L of respective verticals

Aug 2018 – Feb 2019 · 6 mos · New Delhi, Delhi, India · On-site

• Lead and manage the assessment team responsible for planning and executing end to end assessment delivery.
• Lead business and strategic decisions for the Govt.'s flagship up-skilling program (Recognition of Prior Learning- Best In Class Employer)
• Played a crucial role during the Global Skill Summit in 2018, and presented FICCI's commitment of up-skilling and training of 06 lakh employees across various trades to the Cabinet Minister of MoSDE Shri Dharmendra Pradhan under PMKVY's RPL-BICE Scheme.
• Coordination with various State Skill Missions Heads/ Directors/ SPOCs' for implementation and monitoring of various skill development programs.
• Responsible for conducting Internal Quality Audits for the assessments conducted by FICCI.

Jul 2016 – Jul 2018 · 2 yrs · Gurugram, Haryana, India

•  Expert understanding of various Government schemes promoted through the Ministry of Skill Development and Entrepreneurship, Ministry of Rural Development, Ministry of Housing & Urban Affairs, SSDMs, DGET, NRLM & SRLM (Aajeevika Scheme), etc.
•  Lead the assessment team for World Skills (India Chapter)
•  Managing assessment delivery under various Centrally & State-Sponsored Schemes-
•  DDUGKY
•  NULM
•  PMKVY, PMKVY 2.0 & Special Projects
•  Played a crucial and critical position of being Single Point of Contact (SPOC) for over 10 Sector Skill Councils pertaining to assessments under “Skill India Campaign”
•  Presenting & preparing analytics report for various SSCs based on result generation, TP performance, and performance of candidates’ base on particular QP & NOSs’
•  Conduct audits at various assessment locations to ensure quality standards
•  Project Development & Management- RPL & RPL 2.0
•  Partnering and Liasoning with various PIAs’ and VTPs’ in the state of Maharashtra to promote sustainable benefits of the RPL Program.
•  Conducting handhold seminars with various industry stakeholders for Textile Cluster and Retail Cluster in various districts to assist with the technical aspects of Proposal for the RPL Project.

Aug 2015 – Jul 2016 · 11 mos · Gurgaon, India

•  Budgeting and Strategic Planning of key project milestones and deliverables.
•  Content management of website and blog (in–page)
•  Social Media Management (Campaign & Marketing)- Facebook, Twitter, LinkedIn,
•  Web page design and reviewing UI & UE
•  Conceptualizing interviews of industry leaders across diversified sectors – Insurance, BFSI, Food Industry
•  Conducting corporate events and training programs
•  Strategic tie-ups with consultants to be a part of the global network of sharing and receiving opportunities through the GTPL Platform
•  Form strategic alliances with International consulting organizations to support them in Market Entry strategy
•  Facilitate linkages between India and International Market on various turnkey projects to promote investments in the domestic market segment
•  Independently launched E-Commerce Project – Imbue Aura; which involves:
• Product Design Registration in coordination with agencies.
• Managing campaign for business and branding
• Content management of website and blog (in–page)
• Social Media Management (Campaign & Marketing)- Facebook, Twitter, Youtube, Google+
• Web page design and UI & UE
• Operations management of the website (WordPress)
• Payment Gateway Integration & Management
• ATL & BTL

Apr 2014 – Jul 2015 · 1 yr 3 mos · New Delhi Area, India

•  Devising effective business plans to achieve revenue targets and profitability of the department
•  Lead generation and Sales closure through promotional and marketing activities
•  Business Development by identifying new corporate tie-ups for retail as well as corporate business
•  Customer engagement through various services and promotional activities
•  Relationship management with the existing corporate clientele and driving retail sales
•  Strictly adhering to the KYC compliance & Underwriting norms, perform sales closure, login, and issuance of business
•  Achieving business goal sheet on target basis (Quarterly, Half-Yearly, and Annual)
•  Finding out the apt financial solution, the client requires to meet his/her requirements, providing clear, precise, and pertinent information
•  Client Servicing pre and post-sales
•  MIS to maintain sales and service records and adhering to TAT for specific queries.
•  Successfully passed the AML Training & Examination to BFSI Sector and achieved certificate from the employer as well.

Apr 2012 – Mar 2014 · 1 yr 11 mos · Gurgaon, India

•  Assignment 1- Launch of the Insurance Training Institute (CEIS)
•  Assignment 2- Lead Ops Team for Assessments under Sector Skill Councils; representing CII- Skills
•  Assignment 3- HR Process Re-engineering and Compensation Bench Marking
•  Assignment 4- Marketing advisory for a new OTA player in Travel & Tourism Industry
•  Assignment 5- Project Coordination for Skill India Program