Vikas Shharma

Associate Partner

Noida, Uttar Pradesh, India20 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 18+ years of experience in complex IT projects
  • Expert in project management and risk governance
  • Proven track record in driving customer satisfaction
Stackforce AI infers this person is a Senior Project Manager with extensive experience in IT services and program management across multiple industries.

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Skills

Core Skills

Project ManagementRisk ManagementQuality ManagementItilQuality AssuranceService DeliveryBusiness Development

Other Skills

Agile MethodologiesAnalytical SkillsBudgetingBusiness AnalysisBusiness IntelligenceBusiness PlanningChange ManagementChange RequestsClient RequirementsContinual Improvement ProjectsControl TestingCorporatesCorrective ActionsCustomer Due Diligence (CDD)Customer Support

About

SENIOR PROJECT MANAGER | STRATEGIC PLANNING | PROGRAM MANAGEMENT | TRANSITION & TRANSFORMATION Significant experience with customers, project managers and technical teams for securing & executing concurrent projects. Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs. I am Vikas Sharma, astute professional offering 18+ years of extensive experience in medium to complex IT projects across domains viz. Cosmetics, Pharmacy, Retail, Automobile, Airlines, Finance, Insurance, Food and Beverages, and Govt. Departments. Over these years I have been actively involved in driving the management and delivery of complex & highly visible engagements in India, USA, UK, Belgium, Sweden, Netherlands, and France. In my present association with HCL Technologies Pvt. Ltd, Noida I am designated as Senior Project Manager (Transition & Transformation, Customer Delivery, Compliance, COE, Learning & Development, Risk Management & Governance). Presently I am steering projects for IT Services integration, and management, managed services, PaaS, and SaaS. My abilities to lead teams and at the same time proactively partner with senior management to align technology with strategic business initiatives to achieve growth and drive profitability sets me apart from others in the industry. Apart from managing projects, I ensure the completion of work within defined time, cost, and quality parameters. Also, I have demonstrated competencies in streamlining & improving existing systems & processes, envisioning new methodologies, future trends, and driving development. Tenacious, adaptable, and decisive individual, I strongly believe that planning and constant learning are key elements for success. Career progression and recognition for accomplishing assigned tasks motivate me to perform better. I look forward to taking up roles with greater responsibilities and creating a legacy. I am interested in new assignments and avenues, for prospective business collaborations, please contact me at vikkasraj@gmail.com

Experience

20 yrs
Total Experience
5 yrs
Average Tenure
11 yrs 5 mos
Current Experience

Hcl technologies (infrastructure services division)

Group Manager

Jan 2015Present · 11 yrs 5 mos · India

  • IT Project Management, SIAM Consulting, ITSM Functional Consulting, Risk Management and Quality Compliance
IT Project ManagementSIAM ConsultingITSM Functional ConsultingRisk ManagementQuality ComplianceProject Management

E-businessware

Project Manager - Quality

Aug 2012Dec 2014 · 2 yrs 4 mos · E-Businessware

  • Quality Management
  • Project Governance
  • SOX Complaince
  • Internal Audits
  • Control Testing
  • Continual Improvement Projects
  • QA Workouts short term and long term
Quality ManagementProject GovernanceSOX ComplianceInternal AuditsControl TestingContinual Improvement Projects+1

Wipro infotech ltd

Impementation Manager

Jul 2008Jul 2012 · 4 yrs · Gurgaon

  • Consultant for ITIL V3 imlementation
  • Quality assurance and Adhrence
  • Continual Improvement
  • Process Management, Process re-engineering
  • Implementation of ISO20000, ISO 27000
  • Project Transitioning
ITIL V3 ImplementationQuality AssuranceProcess ManagementProcess Re-engineeringISO20000 ImplementationISO 27000 Implementation+2

Orange business services pvt ltd

Delivery Manager

Sep 2005Dec 2007 · 2 yrs 3 mos

  • Managed Programs in Solution Management, Telco Sourcing, Business Development to understand the solution design, define deliverables & identify specifics as applicable to implementation of solution on third part/vendor networks.
  • Initiated & implemented issues while dealing with third party vendor networks ensuring service delivery within committed timeframes and meeting major milestones.
  • Closely monitored all service components with respective teams until full delivery of ordered services - Procurement & Logistics Team, RSND Team, Configuration and Change Management Teams, Central Testing Team, Local Delivery Management Team, FOIS Team etc.
  • Ensured readiness of connection components with the objective of "on time, first time right" delivery by pre-check.
  • Provided consolidated status and progress reports to Local, Headquarter Customer keeping them informed of any issues affecting delivery.
  • Initiated action to escalate or expedite provisioning issues, as required, to minimize delays in meeting customer committed delivery dates for service.
  • Empowered to propose alternative implementation logistics solutions to fulfill customer requirements for problem resolution and or to escalate to higher levels of management.
Solution ManagementTelco SourcingBusiness DevelopmentService DeliveryProcurementLogistics Management

Education

Institute of Management Technology, Ghaziabad

Post Grduate diploma in Business Management — Computer Applications; web computing

Jan 2013Jan 2014

SunRise University Alwar

Bachelor's degree

Jan 2000Jan 2003

Delhi University

Bachelor of Commerce - BCom

May 1999May 2001

St. Joseph's Convent School, Faridabad

Master of Business Administration - MBA — Information Technology

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