Vinay S

Product Manager

Bengaluru, Karnataka, India11 yrs 5 mos experience

Highly Stable

Key Highlights

Led development of 15 conversational AI solutions.
Generated $2 million in annual recurring revenue.
Spearheaded integration of critical protocols for telecom clients.

Stackforce AI infers this person is a Conversational AI and Telecommunications expert with strong project management skills.

Contact

Skills

Core Skills

Engagement ManagementProject ManagementProduct ManagementCustomer EngagementTelecommunications

Other Skills

Project PlansProject Portfolio ManagementProject PlanningFunctional SpecificationsPeople ManagementRisk ManagementCommunicationTeam ManagementLeadershipStakeholder ManagementStrategic PlanningServersHP ProductsRed Hat Certified Engineer (RHCE)Signaling System 7 (SS7)

About

🚀 Experienced Delivery Manager | Conversational AI Aficionado | Tech Whiz With over a decade of experience navigating the intricate landscapes of conversational AI, healthcare, telecommunications, and infrastructure, I’ve become somewhat of a modern-day explorer—charting paths through the complexities of SAAS and CPAAS. As a passionate leader, I specialize in steering complex projects and optimizing delivery processes while managing cross-functional teams with finesse. My toolkit includes strong problem-solving skills and strategic insights, all aimed at delivering innovative solutions that elevate quality to new heights. Core Skills & Competencies: Technical Solution Delivery Planning & Design Solution Architecting E2E Service Deployment Automation and Solution Integration Process Improvement Customer Management RFP & Technical Proposal Coordination Vendor Management I thrive at the intersection of technology and humanity, ensuring seamless integration and collaboration in every project. My technical expertise spans a range of protocols from TCP/IP to SS7, and I’m well-versed in tools like AWS, Oracle RAC, LoadRunner, and cutting-edge technologies like LLMs, Chatbots, Voicebots, and Prompt Engineering. Whether deploying services or coordinating technical proposals, I approach each task with a blend of precision and creativity. When I'm not orchestrating successful project deliveries, you can find me diving deep into the latest tech trends, automating processes, and, of course, enjoying a good pun or two! Let’s connect and explore how we can innovate together!

Experience

11 yrs 5 mos

Total Experience

2 yrs 2 mos

Average Tenure

5 mos

Current Experience

Quantiphi

Engagement Manager

Dec 2025 – Present · 5 mos · Bengaluru, Karnataka, India · Hybrid

Engagement ManagementProject ManagementProject PlansProject Portfolio ManagementProject Planning

Yellow.ai

2 roles

Associate Delivery Manager

May 2023 – Nov 2025 · 2 yrs 6 mos · Bengaluru, Karnataka, India

Project ManagementFunctional SpecificationsProject PlansProduct ManagementCustomer EngagementPeople Management+1

Senior Business Analyst

Dec 2021 – May 2023 · 1 yr 5 mos · Bengaluru, Karnataka, India

Led the development and delivery of 15 conversational AI solutions for clients in Retail, E-commerce, BFSI, and ITSM sectors.
Contributed to generating approximately $2 million in ARR, driving revenue growth and enhancing client satisfaction.
Fostered long-term relationships with key clients, significantly improving client satisfaction and retention.

CommunicationProject ManagementFunctional SpecificationsProject PlansProduct ManagementCustomer Engagement+3

Mobileum

2 roles

Technical Lead

Promoted

Jan 2021 – Dec 2021 · 11 mos

Key Achievements:
Delivered ARR of up to $5 million: Successfully managed customer engagements and project execution that directly contributed to a significant ARR increase, driving business growth.
Led Protocol Expertise & Technical Coordination: Spearheaded the integration of critical protocols such as SIP, DIAMETER, SS7 (SCCP, TCAP, MAP), HTTP/HTTPS, and REST/SOAP APIs, ensuring smooth coordination between customers and internal teams to meet technical requirements.
Executed Large-Scale Implementation & Integration: Managed and delivered seamless hardware and software implementations for major clients, integrating Mobileum solutions with customer core network technologies on RedHat, Solaris, and VMware platforms.
Streamlined Project & Change Management: Developed and implemented Methods of Procedure (MOPs) for installations and upgrades. Successfully handled change requests, customization releases, IoT testing, and post-launch support, ensuring all project goals were met.
Built and maintained strong relationships with key Telecom clients in Thailand, Indonesia, and Singapore. Regularly led technical reviews, provided detailed reports, and identified and mitigated project risks, contributing to client satisfaction and long-term partnerships.

Functional SpecificationsProduct ManagementCustomer EngagementTelecommunicationsStrategic PlanningProject Plans+1

Senior Implementation Engineer

Jul 2019 – Jan 2021 · 1 yr 6 mos

Functional SpecificationsCustomer Engagement

Cerner corporation

System Engineer

Jun 2016 – Jul 2019 · 3 yrs 1 mo · India

Managed change processes, maintained servers, and developed Methods of Procedure to streamline operations.
Spearheaded change processes for new customer requests.
Administered and maintained over 70,000 servers.
Managed SIP servers and resolved complex troubleshooting issues.

Hewlett packard enterprise

Server Engineer

Jan 2016 – Jun 2016 · 5 mos · Bangalore

I played a key role as a Technical Consultant at HP, providing expert technical support for HPE servers to customers in the US and UK. I advised on server upgrades, enhancing functionality and reliability through storage and memory optimization. Additionally, I collaborated with cross-functional teams to deliver comprehensive product support, ensuring effective solutions for end-to-end project business processes.
Facilitated RAID configuration and network setup for smooth operations.
Enhanced server functionality and reliability through storage and memory optimization.