Vishal Butolia

Software Engineer

Bengaluru, Karnataka, India8 yrs 4 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Led the design of a highly scalable chatbot.
Developed an analytics dashboard for chatbot performance.
Mentored teams to enhance development efficiency.

Stackforce AI infers this person is a SaaS-focused software engineer with expertise in chatbot development and scalable architectures.

Contact

vishalbutolia@gmail.com LinkedIn

Skills

Core Skills

Software DevelopmentChatbot DevelopmentFrontend Development

Other Skills

AI/LLMAWSAWS BedrockAWS LambdaAgile MethodologiesAlgorithm DesignAlgorithmsAmazon SQSAmazon Web Services (AWS)Analytics DashboardAndroidAutomationCCSSCompetitive Programming

About

As a Senior Software Engineer at LeadSquared, I leverage my expertise in software development and design to create scalable and user-friendly chatbots. I have successfully led the design and development of a highly scalable chatbot that was released to production across multiple regions. I also designed and developed an analytics dashboard that enables customers to monitor chatbot performance and usage, providing valuable business insights to drive productivity and decision-making. In addition to my role at LeadSquared, I have also worked as a Software Development Consultant and Engineer at Lumen Technologies, where I gained valuable experience in software development and consulting. I am passionate about mentoring my team, providing technical guidance, and fostering best practices to enhance development efficiency and expertise. I hold a Bachelor of Engineering degree in Computer Science from GH Raisoni Engineering College and a Diploma in Computer Technology/Computer Systems Technology from Dharampeth Polytechnic. I am proficient in Java, Node.js, and software design.

Experience

8 yrs 4 mos

Total Experience

2 yrs 9 mos

Average Tenure

3 yrs 7 mos

Current Experience

Leadsquared

2 roles

Lead Software Engineer

Apr 2025 – Present · 1 yr 2 mos · Bengaluru, Karnataka, India

Integrated advanced AI/LLM and NLP capabilities using AWS Bedrock to enhance conversational intelligence and user experience.
Designed and fine-tuned prompt engineering workflows for better contextual understanding and accurate responses.
Built robust testing, evaluation, and deployment pipelines for LLM models to ensure performance, scalability, and reliability in production environments.
Collaborated with cross-functional teams to explore and implement AI-driven enhancements, improving automation and customer engagement.
Architected and implemented scalable Spring Boot microservices that serve as core components of chatbot interactions, ensuring robustness, low latency, and smooth integration across platforms.

AWS BedrockAI/LLMNLPSpring BootMicroservicesSoftware Development+1

Senior Software Engineer

Nov 2022 – May 2025 · 2 yrs 6 mos · Bengaluru, Karnataka, India

Created a highly scalable chatbot and released it to production across multiple regions.
Led the design and development, onboarded customers, and collaborated with product managers to enhance the chatbot application.
Designed and developed an analytics dashboard enabling customers to monitor chatbot performance and usage, providing valuable business insights to drive productivity and decision-making.
Mentoring the team, providing technical guidance, and fostering best practices to enhance development efficiency and expertise.

Chatbot DevelopmentAnalytics DashboardCustomer OnboardingMentoringSoftware Development

Lumen technologies

2 roles

Software Development Consultant I

Promoted

May 2022 – Nov 2022 · 6 mos

Designed low-level architecture and authored efficient Java Spring Boot microservices for scalable applications.
Ensured end-to-end project ownership, resolving issues through root-cause analysis.
Automated workflows and validation frameworks, achieving a 95% reduction in billing errors.
Deployed and maintained production-ready applications on AWS, significantly improving system reliability.

JavaSpring BootAWSAutomationSoftware Development

Software Development Engineer

Dec 2020 – May 2022 · 1 yr 5 mos

Snapwiz

2 roles

Software Engineer

Promoted

Feb 2020 – Dec 2020 · 10 mos

Writing efficient, re-usable, maintainable and well tested code.
Handled the data migration for transforming and mapping the data from MySQL to MongoDB during
the technology stack change.
Optimized the reports generation script thus reducing the time and saving the cost to company.
Implemented the third party integration with Canvas LMS enabling assignments post and grade sync.

MySQLMongoDBThird Party IntegrationSoftware Development

Associate Software Engineer

Feb 2018 – Feb 2020 · 2 yrs

Owned and implemented the third party integration with Google Classroom which enables assignments post and on the go score sync from Edulastic to Google classroom.
Implemented the responsive web design application wide using HTML, CSS, Javascript and jQuery.
Implemented the web accessibility feature application wide which helps user to access website regardless of disability type or severity of impairment.

HTMLCSSJavaScriptjQueryFrontend Development