May 2023 – Present · 3 yrs 1 mo · On-site

• Building Generative AI SAAS Solutions for MSMEs.
• Worked on Fine Tuning of LLMs, Custom trained ASR and TTS for indian Languages.
• We created SaaS solutions for MSMEs to help them automate their customer engagement over calls.
• Launched our SaaS to multiple clients, where we facilitated over 1 lakh human-to-AI interactive calls.
• Worked on Fine Tuning of LLMs, Custom trained ASR and TTS for Indian Languages.
• Built a system capable of making 20,000 human-to-AI calls every day, with further scalable as needed

May 2022 – May 2023 · 1 yr · Bengaluru, Karnataka, India

• Led the Platform Application and Data Engineering team with a group of 15 engineers. Our charter included creating microservices and libraries to improve the productivity of the business teams.
• Built multiple microservices from scratch, including Location Service, User Service, Communication Service, Conversation Engine, Payment Service, Coin Bank Service, and Incentivization Engine.
• Took multiple tech initiatives to drive Engineering Excellence across the organization.
• Actively participated in organizational building activities, including hiring and mentoring. Took initiatives to hire multiple SDE-3/4 positions.

Sep 2021 – Apr 2022 · 7 mos

• Heading all the engineering functions across the ORG.
• Founding member of the company. Contributed in the org growth from Seed funding to Series B.
• Managing a team of 25 members which includes (Devs, QAs, DevOps, Security Engineers)
• Build all the Refyne product from scratch which is currently used by millions of user.
• Build and Deployed the complete network architecture of Refyne.

Dec 2020 – Sep 2021 · 9 mos

• Founding Engineer, Launched First Product of Refyne

Sep 2019 – Dec 2020 · 1 yr 3 mos

• Led many supply Initiatives for Ola, led Supply Launch for International markets, GDPR for EU,
• Led a team of 6 engineers to build Driver self onboarding platform for anyone who want to be a Ola Partner.

Mar 2018 – Sep 2019 · 1 yr 6 mos

• Designed and created multiple microservices from scratch. Which enhanced supply pre onboarding and post onboarding experience.
• Created Digitisation Service from scratch which revolutionised the onboarding experience, improved the onboarding TAT from 2 days to 20mins.
• Created Central Verification from scratch which enabled the automation of multiple manual verifications. 5X reduction in the verification cost and increased accuracy from 97 to 99.8%.
• Created the International Self Onboarding Service from scratch which enabled partner to get attached to ola without any offline visit. Reduced the offline onboarding operation team cost to almost zero in the international market.

Jul 2016 – Mar 2018 · 1 yr 8 mos

• Worked as full stack developer role in the team and got to opportunity to learn different UI and backend technology. Worked on end to end implementation of vendor app. Developed end to end GoTo feature for driver App. Created Dashboards And WebApps for the city and operations team to track and monitor administrator changes.