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Yashwardhan Bhatter

Customer Success Manager

Bengaluru, Karnataka, India5 yrs 11 mos experience
AI Enabled

Key Highlights

  • Expert in leveraging AI tools for marketing strategies.
  • Successfully executed high-impact advertising campaigns.
  • Strong background in customer success and brand management.
Stackforce AI infers this person is a Marketing and Customer Success professional with a strong focus on AI-driven strategies.

Contact

Skills

Core Skills

Customer SuccessClient RelationsBrand StrategyDigital MarketingEvent ManagementContent CreationBrandingMarketing

Other Skills

AI ToolsAnalytical SkillsArtificial Intelligence for BusinessBusiness-to-Business (B2B)Campaign ExecutionChatGPTCommunicationConfidence BuildingContent StrategyCorporate BrandingCustomer ExperienceCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer Support

About

Firstly, thanks for stopping by at this section - not everyone on LinkedIn does :) Do stay with me till the end! Sure, you can scroll down to see my professional journey in marketing and content. But let’s face it - life is so much more than bullet points on a résumé, isn’t it? My MBA at MICA was more than a degree; it was an eye-opening experience where I learned from some of the brightest and most creative minds in marketing. It shaped me, not just professionally but personally, fueling my desire to keep learning and growing. When I’m not in the marketing world, you’ll find me immersed in sports or exploring the fascinating realm of generative AI. Whether it’s playing a sport or diving into AI’s newest developments, these passions keep me energized and curious. I believe in doing the right thing, treating everyone with kindness, and living with gratitude. After all, as we sow, so shall we reap, right? In both work and life, I strive to work hard but also smart - always looking for efficient ways to achieve more (generative AI is a blessing). I’m content and incredibly grateful for the privileges I have, always looking upwards for inspiration and downwards to appreciate how far I’ve come. My goal? To give my best to whatever I do, help my company thrive, and share my knowledge with those eager to learn. So here’s to continuous growth, new experiences, and being a good human along the way :) Let’s connect and see where our journeys intersect!

Experience

5 yrs 11 mos
Total Experience
1 yr
Average Tenure
11 mos
Current Experience

Greylabs ai

Customer Success Strategist

Jul 2025Present · 11 mos · On-site

Generative AIClient RelationsCustomer SuccessKey Account ManagementSales

Groww

Assistant Brand Manager

Apr 2024Jul 2025 · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

  • Assistant Brand Manager at Groww, adept at shaping brand strategy, executing high-impact campaigns like IPL ads, and leveraging AI tools unconventionally as a deep interest
  • Key member of the Brand team, played a pivotal role in shaping strategy, driving execution, and measuring impact across projects, showcasing strong communication skills with cross-functional teams
  • Directed brand content strategy and execution across digital marketing media formats and platforms, leveraging AI tools to streamline production and distribution; led Business Talkies to 1M+ views
  • Executed IPL TV advertising campaigns, managing digital marketing planning and cross-functional coordination; ensured timely, high-quality delivery and monitored performance to optimize ROI
  • Conceptualized and launched advertising campaigns in print for major publications like The Economic Times and Mint; aligned creative direction with brand goals to reach millions and strengthen market presence
  • Tailored creative and media planning for Tamil Nadu across digital marketing channels (OTT, Social Media, YouTube) based on primary research; executed targeted campaigns to drive regional growth with locally relevant strategies
  • Identified growth opportunities for user acquisition and market share expansion through demographic and geographic market analysis on Excel; synchronized insights with search trends and primary research to shape the Brand AOP strategy
  • Orchestrated 15 AIKG Youth Code events at top institutions, reaching 80,000+ students with a 4.5/5 NPS; strategized youth engagement using investing education to drive transformation in brand affinity
  • Conducted in-depth competitive market analysis on social media, pricing, and geographic presence; assessed Groww’s positioning and crafted data-backed strategies to outmaneuver rivals
Brand StrategyCampaign ExecutionAI ToolsDigital MarketingContent StrategyMarket Analysis+1

Unthinkable solutions

Marketing and Branding Intern

Apr 2023Jun 2023 · 2 mos · Gurugram, Haryana, India · On-site

  • Objectives: Spearhead the successful launch of Verbee, a sophisticated GPT-4 based AI platform aimed at boosting collaboration and productivity. The goal was to establish a robust B2B market for Verbee, while simultaneously managing branding for other products under the umbrella of Unthinkable Solutions. As an ambassador for Verbee, the task also involved extensive marketing efforts.
  • Outcomes: Successfully amplified the online presence and user registrations for Verbee. Simultaneously, managed to elevate the brand image of Unthinkable Solutions by refining the web presence of its diverse product portfolio.
Content CreationBrandingEmployee TrainingMarket ResearchEvent ManagementCorporate Branding+2

Amazon

Model

Jul 2020Aug 2020 · 1 mo · Bangalore Urban, Karnataka, India

  • Video-based modeling on Amazon product pages, 100+ products endorsed across beauty, grooming, fitness and fashion categories.

Yash bhatter

YouTuber

May 2020Nov 2021 · 1 yr 6 mos · Bangalore Urban, Karnataka, India

  • Passion for curating and sharing personal mastery techniques - shot & edited 80+ videos.
  • 1200+ subscribers, 60,000+ views.
Marketing

Zwayam

Business Analyst

May 2019Apr 2020 · 11 mos · Bangalore · On-site

  • 1. Managed Customer Success for a diverse portfolio of 9 clients, including firms in Banking, Financial Services and Insurance (BFSI), Consulting, Technology, Food & Beverage (F&B), and Media & Entertainment (M&E) sectors such as PhonePe, Bajaj Allianz, Rebel Foods, Thoucentric, ICICI Prudential, and LearningMate.
  • 2. Focused on Client Portfolio Development by implementing upselling strategies to existing clients, and ensuring high renewal rates.
  • 3. Acted as a dedicated Client Advocate, fostering strong relationships with clients, proactively anticipating their needs, and collaborating with support teams to expedite service fulfilment.
  • 4. Ensured Implementation Success by delivering comprehensive product training and providing insightful recommendations to boost product usage and client satisfaction.
Customer SupportBusiness-to-Business (B2B)Customer SuccessEscalation ResolutionCustomer Satisfaction

Instagram

Instagram Influencer

Nov 2018Dec 2020 · 2 yrs 1 mo · Bangalore Urban, Karnataka, India

  • 50,000+ followers on Instagram within 3 years, 64 brand collaborations, targeted content for promotions across segments - beauty & fashion, lifestyle, wellness, sports.
  • Worked with the following brands:
  • 1. Amazon
  • 2. Samsung
  • 3. Visa
  • 4. ICICI Bank
  • 5. Flipkart
  • 6. Zomato
  • 7. OnePlus
  • 8. Reebok
  • 9. Nivea
  • 10. Asian Paints
  • 11. Titan
  • 12. Lenskart
  • 13. Myntra
  • 14. Fossil
  • 15. Tommy Hilfiger
  • 16. Fastrack
  • 17. Axe
  • 18. Peter England
  • 19. Jack & Jones
  • 20. Fabindia
  • 21. Cure.fit
  • 22. Flying Machine
  • 23. Heineken (non-alcoholic drink)
  • 24. Arvind
  • 25. Discovery Plus
  • 26. The Body Shop
  • 27. Park Avenue
  • 28. FBB
  • 29. Sonata
  • 30. Rapido
  • 31. Bounce
  • 32. Toni & Guy
  • 33. Bodycraft Salon
  • 34. Asics
  • 35. Roadster
  • 36. Titan Eyeplus
  • 37. Damensch
  • 38. Bombay Shaving Company
  • 39. The Man Company
  • 40. Leaf Studios
  • 41. Bigmuscles Nutrition
  • 42. Asitis Nutrition
  • 43. Bangalore Fashion Week
  • 44. Sparx
  • 45. Koovs
  • 46. Conosh
  • 47. Pleasures
  • 48. Doosra
  • 49. Fabelle by ITC
  • 50. Slay Coffee
  • 51. Candy Cloud Factory
  • 52. Sanitab
  • 53. Typhoo
  • 54. Le Soir
  • 55. Exhale Spa
  • 56. Bummer
  • 57. Bel Avenir
  • 58. Tres Rasché
  • 59. Desi Pajamas
  • 60. Tagz
  • 61. AVT
  • 62. Just Herbs
  • 63. Bob's Bar
  • 64. Crawl Street
Marketing

Benetton group

Sales And Marketing Intern

Apr 2018May 2018 · 1 mo · Gurgaon, Haryana, India

  • Gained insights on what UCB's customers are looking for by visiting five different UCB stores and interacting with over 200 customers.
  • Helped the brand improve the in-store experience of customers by collecting valuable insights through a customer satisfaction survey.
  • Got firsthand experience of running a retail outlet.
Marketing

Paisawapas.com

Digital Marketing Intern

Feb 2017Jul 2017 · 5 mos · Bengaluru Area, India

  • Handled the Instagram handle of Student Stories by PaisaWapas.
  • Enhanced the social media presence of the organisation by successfully obtaining over 10,000 followers on Instagram.
  • Kept the brand visibility and recall value high by regularly curating content and making posts on Instagram.
Marketing

Bottr.me

Business Operations Intern

Sep 2016Jan 2017 · 4 mos · Bengaluru Area, India

  • Supported smooth functioning of Bottr by regularly composing, revising and proofreading content.
  • Helped Bottr expand its early database by developing AI for six personality chatbots.
  • Helped the company reach out to industry experts ahead of their Product Hunt launch.
  • Helped Bottr better understand user behavior on their website by reviewing activity of over 500 users on Hotjar (User Behaviour Analysis)
Marketing

Education

MICA | The School of Ideas

PGDM-C — Strategic Marketing & Communications

Jun 2022Apr 2024

Christ University, Bangalore

Bachelor of Business Administration - BBA — Marketing

Jan 2016Jan 2019

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