Zafreen Bano — Operations Associate
Championing customer success at In2talk, my role as a Subject Matter Expert seamlessly blends with a keen attention to detail in operations. My commitment to excellence recently culminated in the prestigious XtraMile Award in 2019 and an overall yearly performance award in 2024. With a solid foundation in business administration and commerce, my journey weaves through impactful customer service roles, culminating in a position where strategic thinking and operational expertise drive tangible outcomes.
Stackforce AI infers this person is a Customer Success Specialist with a strong background in B2B customer engagement and operational management.
Location: Bengaluru, Karnataka, India
Experience: 7 yrs 11 mos
Skills
- Customer Engagement
- Business Process Outsourcing (bpo)
Career Highlights
- Awarded XtraMile Award for excellence in 2019.
- Achieved overall yearly performance award in 2024.
- Expertise in customer engagement and operational excellence.
Work Experience
Cambium Networks
Global Operations Specialist (1 yr 7 mos)
Ugrocol Solutions Pvt Ltd
Subject Matter Expert (2 yrs 6 mos)
Customer Support Specialist (8 mos)
Accenture
Customer Service Representative (1 yr 3 mos)
Capgemini
Process Associate (1 yr 2 mos)
Self employed
Key Account Manager (9 mos)
Education
PGDM at JAIN INSTITUTE OF MANAGEMENT & ENTREPRENEURSHIP
Bachelor of Commerce (B.Com.) at KARIM CITY
12th at A.A.E.S
