Zaina Antar, CCSM — Customer Success Manager
As a Senior Customer Success Manager, I focus on renewals, subscriptions, and business reviews. My role emphasizes fostering long-term client relationships, ensuring customer satisfaction, and driving retention strategies that align with organizational goals. I hold a Bachelor’s degree in Business Administration and Management from Middle East University (MEU), complemented by the Certified Customer Success Manager (CCSM) 5 levels certification. This combination reflects both a strong academic foundation and a commitment to professional development, enabling me to deliver value-driven solutions and impactful customer outcomes.
Stackforce AI infers this person is a Customer Success Manager with expertise in SaaS and enterprise client management.
Location: Riyadh, Saudi Arabia
Experience: 6 yrs 6 mos
Skills
- Customer Success
- Account Management
Career Highlights
- Proven track record in driving customer retention.
- Strong background in account management for enterprise clients.
- Certified Customer Success Manager with extensive experience.
Work Experience
Jisr | جسر
Sr. Customer Success Manager (1 yr 5 mos)
Menaitech
Senior Customer Success Advocate (11 mos)
Customer Success Advocate (3 yrs 3 mos)
Gold S Gym
Membership Consultant (11 mos)
Education
Bachelor's degree at Middle East University - MEU