Zeeshan Aijaz

Business Development Executive

Sopore, Jammu & Kashmir, India1 yr 5 mos experience

AI Enabled

Key Highlights

Proven ability to manage high-pressure customer service situations.
Strong analytical skills demonstrated through market research.
Effective communicator with experience in team collaboration.

Stackforce AI infers this person is a Customer Service and Research Analyst with a focus on Business Development and Market Research.

Contact

Skills

Core Skills

ResearchData AnalysisCustomer ServiceConflict ResolutionBusiness DevelopmentCrm ManagementMarket Research

Other Skills

Report PreparationMulti-task & Handle High-volume WorkloadsCustomer SatisfactionSatisfied ClientsSalesDatabase MaintenanceCustomer Satisfaction ResearchHigh Level Of AccuracyInterpersonal SkillsInterpersonal CommunicationActive ListeningProposal WritingAdministrationCompetitive AnalysisDecision-Making

Experience

1 yr 5 mos

Total Experience

4 mos

Average Tenure

Current Experience

Vinosha portfolio ltd

Research Analyst Intern

Jun 2023 – Sep 2023 · 3 mos

Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.

Report PreparationMulti-task & Handle High-volume WorkloadsResearchData Analysis

Amazon

Customer Service Representative

Aug 2022 – Dec 2022 · 4 mos

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.

Customer SatisfactionSatisfied ClientsCustomer ServiceConflict Resolution

Atlassian

Business Development Intern

Apr 2021 – Oct 2021 · 6 mos

Managed CRM database, ensuring accurate tracking of prospects through the sales funnel for better conversion rates.
Assisted in formulating corporate strategy based on market dynamics, customer requirements, and industry trends analysis.
Communicated with local organizations to build networks and develop leads.
Maintained client information and accounts in company databases.

SalesDatabase MaintenanceBusiness DevelopmentCRM Management

Black box corporation

Marketing Research Analyst

Sep 2019 – Jan 2020 · 4 mos

Conducted extensive market research to identify customer needs and preferences, leading to a 15% increase in customer satisfaction scores.
Analyzed competitor strategies and market trends, providing insights that informed the development of new product lines.
Collaborated with marketing teams to evaluate the effectiveness of campaigns, resulting in a 20% improvement in ROI.

Customer Satisfaction ResearchHigh Level Of AccuracyMarket ResearchData Analysis