Aug 2021 – Jun 2024 · 2 yrs 10 mos · Mumbai, Maharashtra, India

• Onboarding
• Produce new starter contractual agreements and onboarding paperwork
• Manage background checking process
• Obtain copies of new starter’s proof of right to work
• Organise and deliver one-to-one HR Inductions for new starters on their first day
• Liaise with various stakeholders to ensure new starter is onboarded to all relevant systems
• Manage and ensure efficacy of the end-to-end onboarding process
• Update and manage probation review process with managers
• General Administration
• Manage offboarding of employees
• Update and maintain the HR Information System data
• Respond to internal and external HR-related inquiries or requests and provide assistance
• Liaise with other departments and suppliers (finance, benefits providers etc.)
• Respond to employment reference requests
• Manage payroll and benefits administration
• Assist with visa application administration as required
• Creation of paperwork and documents as required
• Employee relations
• Act as the point of contact for line managers, employees and other HR team members, and deal with various HR queries throughout the business
• Inform employees of their rights and entitlements and keep them up to date on any changes that are made
• Manage staff relationships, responding to any queries or problems that they have and managing their expectations
• Assist the HR Business Partner with employee relations cases as required, including grievance and disciplinary.
• Employee engagement
• Manage Officevibe surveys and reporting, identify areas of improvement.

Feb 2018 – Aug 2021 · 3 yrs 6 mos · Mumbai Metropolitan Region

• Setting up a Shared Service team and Onboarding new countries for South East Asia region
• Enabling the Shared Service team to be knowledgeable of all HR System functionality
• Responsible for Stake Holder Management and handling escalations for the team.
• Implement HR Strategies and initiatives aligned with overall business strategy
• Conducting annual performance review for the team
• Responsible for monthly dashboard like attrition data, productivity, sickness data etc.
• Preparation of Employee documentation e.g. salary certificates, employment certificates, embassy letters, probation letters etc.
• Handling reference requests
• Identify and recommend areas for process improvement
• Preparing and documenting SOP’s for various HR Process
• Conducting employment engagement activities for the team.
• Responsible to make sure the team adhere to defined SLA’s and maintains accuracy.
• Lead and participate in HR system and process related projects. Perform system testing’s
• Responsible to conduct HR Audits for the team.

Sep 2015 – Jan 2018 · 2 yrs 4 mos · Mumbai Area, India

• Processing payroll related administration request from the UK
• Maintained the life cycle of entire work force in company's HRIS system
• Preparing and issuing offer letters
• Managing and prioritizing workload t meet the pre-determined deadlines
• To understand and adhere to compliance standard requirements
• Responsible to undertake quality check for the team
• Enrolling employees for professional education qualifications through CII and handling the request for the study materials.
• Scheduling language lessons to employees as per business requirements.
• Participated in various internal & external HR audits

Dec 2013 – Sep 2015 · 1 yr 9 mos · Mumbai, Maharashtra, India

• Managing employee’s queries & updating employee’s data in HR Systems
• Facilitating ad-hoc projects and assignments as a part of the process
• Assisting in training activity of team members
• Maintaining confidentiality with respect to employee data
• Maintained the life cycle of entire work force in company's HRIS system

Apr 2013 – Nov 2013 · 7 mos · Mumbai, Maharashtra, India

• Screening candidates from the company portal
• Organizing the initial telephonic interviews
• Processing the qualified candidates for medical test
• Conducting induction for new joiners
• Maintaining the data of employees in the HRIS system.