Ahmed Mehdi

Operations Associate

Lucknow, Uttar Pradesh, India8 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 8 years of diverse retail management experience.
  • Proficient in training and mentoring sales teams.
  • Expert in strategic planning and customer satisfaction.
Stackforce AI infers this person is a Retail Management professional with extensive experience in customer service and sales operations.

Contact

Skills

Core Skills

Store ManagementSales ManagementCustomer Relationship Management

Other Skills

Analytical SkillsAuditingCustomer RetentionCustomer ServiceCustomer Service ManagementInventory ManagementMarket AnalysisMerchandisingNew Store OpeningsProblem SolvingRetailRetail SalesSalesSales & MarketingSales Operations

About

I started my exciting professional career journey in the year 2013. Experienced Store Manager with overall 8+ years of vast and diversified experience. Proficient to deliver excellent service to ensure high levels of customer satisfaction. Skilled to motivate the sales team to meet sales objectives by training and mentoring staff. Specialised to create business strategies to attract new customers, expand store traffic, and enhance profitability. Skilled to ensure store compliance with health and safety regulations. Specialised to prepare detailed reports on buying trends, customer requirements, and profits. Skilled to undertake store administration duties such as managing store budgets and updating financial records. I’m specialized in Strategic Leadership, Time Management, Task Management, Creative Thinking, Critical Thinking, Collaboration, Conflict Resolution, Performance Management, Operations Management, Store Management, Visual Merchandising, Stock Management, Merchandise Planning, Inventory Management, Client Relationship Management, Performance Evaluations, People Management, People Development, Customer Satisfaction, Sales Management, Strategic Planning, Business Management, Product Knowledge, Company Standards, Company Policies, Inventory Control, Data Analysis, Staff Development, and Customer Service. I have worked with the top brands during the last 8+ years of experience, Currently I worked with Unicorn Info-solutions Pvt Ltd as a Store Manager. • Lead team of 17 personnel’s (Sales, operation and services). • Corresponded with complete store operational requirements by scheduling and assigning employees; following up on work results | Facilitated to maintain store staff by recruiting, selecting, orienting and training employees | Maintain store staff job results by coaching, counselling and disciplining employees; planning, monitoring and appraising job results. • Prepared annual budget; schedule expenditures; analyze variances; initiate corrective actions | Formulated to identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. I am a leader who loves to motivate, Inspire and influence others through positivity and I love to uplift others, appreciate, and encourage others when required. God has blessed me with understanding, reading, and speaking of 3 languages, such as English, Urdu, and Hindi. Looking forward to leveraging my skills and expertise, which will bring a great success to your blessed organization.

Experience

Unicorn infosolutions pvt ltd

Store Manager

Jun 2020Present · 5 yrs 9 mos · Lucknow Area, India

  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Answered product questions with up to date knowledge of sales and store promotions.
  • Describe product to customer and accurately explained details and care of merchandise,
  • asking open-ended question to identify customers need and match them with the best
  • product or services.
  • Expert in training individuals and groups the feature and benefits of our entire line of products
  • to maximize there overall experience with the Apple ecosystem.
  • Actively pursued personal learning and development opportunities, while working the
  • management to share best practices for sales and customer service with other team
  • members to help improve the store’s efficiency.
  • Mentored new sales associated to contribute to the store’s positive culture. Communicated
  • clear expectations and goals to each team member.
Customer ServiceSales ManagementStore ManagementInventory ManagementTeam Building

The mobile store ( essar group)

Assistant Store Manager

Mar 2013Jun 2015 · 2 yrs 3 mos · Lucknow Area, India

  • Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.
  • Must act as a bridge between the company and its current market and future markets.
  • Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.
  • Help management in forthcoming products and discuss on special promotions.
  • Review their own performance and aim at exceeding their targets.
  • Record sales and order information and report the same to the sales department.
  • Provide accurate feedback on future buying trends to their respective employers.
Customer Relationship ManagementSalesMarket AnalysisSales Management

Education

Integral University, Lucknow, Uttar Pradesh

Master of Business Administration - MBA — Retail Management

Jan 2016Jan 2018

Dr. Ram Manohar Lohia Awadh University, Faizabad

Bachelor of Science (B.S.) — physics chemistry mathematic

Jan 2013Jan 2016

St John's Inter college

10 & 12

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