Jan 2024 – Aug 2025 · 1 yr 7 mos · Remote

Jan 2023 – Jan 2024 · 1 yr · Remote

• Enabled 140% headcount growth vs 2022 while maintaining 87%+ trial success rate across global revenue-focused
• teams, driven by a strong talent strategy, onboarding, and retention for global remote teams, including contractors and field partners.
• Optimized end-to-end People Ops in collaboration with BizOps—implementing ATS, headcount forecasting, compensation benchmarking, performance tracking, and talent analytics to support data-driven decisions.
• Partnered with Sales, Legal, Payroll, and C-level leaders to deliver compliant, scalable, and employee-centric People solutions related to HR Policies & Procedures aligned with rapid business growth.
• Built and led a 14-person recruiting team, fostering a high-performance culture, collaboration, and adaptability.

Sep 2021 – Dec 2022 · 1 yr 3 mos · Remote

• Advised managers as a People Business Partner (HRBP) to design talent development plans, compensation frameworks, talent review processes, and organizational structures that supported team growth, business scalability, equity, and retention.
• Coached managers through org growth and team design, enabling scalable, high-performing units by implementing workshops and creating learning and development material.
• Managed onboarding, offboarding, employee records, and time-off tracking through HRIS platforms, ensuring accuracy, compliance, and a smooth employee experience.
• Executed full-cycle recruitment for junior to senior roles, consistently meeting 100% of quarterly hiring targets and SLAs. Developed role calibrations and a hiring manager training program, reducing time-to-hire from 45 to 21 days for mid-level and junior positions.

Jan 2021 – Aug 2021 · 7 mos · Remote

• Achieved a 40% candidate-to-interview conversion rate from general applications vs 20% historical and reduced time-to-hire from 45 to 21 through strategic screening and behavioral interviewing techniques.
• Built and maintained strong talent pipelines through proactive sourcing, candidate relationship management, and employer branding campaigns, successfully hiring +40 roles and building long-term talent pools.
• Launched and led an internship program, securing partnerships with +10 top universities nationwide and organizations.
• Designed and launched Bright’s career site and social media strategy for talent attraction, driving a significant increase in candidate traffic and contributing to over 18% of total hires in Q2 2022.

Jan 2020 – Dec 2020 · 11 mos · Puebla, México · Remote

• Managed end-to-end projects across training and business development, aligning client needs with scalable and people-centered solutions.
• Built cross-cultural digital teams by providing insight-driven consulting and development plans.

Aug 2019 – Dec 2019 · 4 mos · Puebla, México · On-site

• Conducted a strategic audit in Chihuahua, Mexico, identifying value chain opportunities and catalyzing three social impact initiatives annually in collaboration with public and private sector stakeholders.
• Led cross-functional collaboration to improve operational structures, contributing to long-term business sustainability and community engagement.

May 2019 – Jun 2019 · 1 mo · Puebla de Zaragoza y alrededores, México · On-site

• •Supported cross-departmental projects focused on business growth, product development, cost reduction, and quality control, contributing to the foundation of operational excellence initiatives.

Jan 2017 – Aug 2017 · 7 mos · Puebla, México · On-site