Vivek Kumar

Product Manager

Faridabad, Haryana, India15 yrs 9 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

15+ years in Product Strategy and Digital Transformation.
Expert in building data-driven products and leading teams.
Proven track record of improving customer experience.

Stackforce AI infers this person is a Product Manager specializing in SaaS and Digital Transformation.

Contact

Skills

Core Skills

Product StrategyAgile Project ManagementDigital TransformationBusiness Process ImprovementQuality ManagementBusiness Excellence

Other Skills

Agile LeadershipAgile MethodologiesArtificial Intelligence (AI)Artificial Intelligence for BusinessBusiness AnalysisBusiness DevelopmentBusiness ProcessBusiness Process Outsourcing (BPO)ChatbotsComputer EthicsCritical ThinkingData AnalysisEmployee background verificationGenerative AIJira

About

Senior Product Manager with 15+ years of experience in Product Strategy, Digital Transformation, and Operational Excellence across EXL, EY, and global enterprise accounts. I specialize in building data-driven products, leading cross-functional teams, and driving cost efficiency through Six Sigma and Agile practices. Known for delivering high-impact products within the Microsoft ecosystem, setting up large-scale excellence frameworks, and improving customer experience through automation and analytics. Also a hiring manager, interview mentor, and community leader (37K+) who supports candidates with PM, Power BI, and Data roles.

Experience

Exl

2 roles

Senior Manager of Product Management

Promoted

Oct 2024 – Present · 1 yr 5 mos · Noida, Uttar Pradesh, India

Led 18 members cross-functional team to build and scale Microsoft ecosystem products used by 1.8K+ users.
Delivered 3 major product releases, improving customer adoption by 56%.
Designed product roadmap using MoSCoW, RICE, and OKR frameworks.
Improved product performance using analytics (Power BI, SQL) resulting in 15–20% efficiency gains.
Owned PRDs, user journeys, feature prioritization, and backlog grooming in Jira / ADO.

JiraAgile LeadershipData AnalysisMicrosoft Power BISQLProduct Strategy+1

Manager - Digital Transformation

May 2022 – Sep 2024 · 2 yrs 4 mos · Noida, Uttar Pradesh, India

Delivered end-to-end digital transformation roadmap for enterprise clients.
Automated 109 clients' operational processes, reducing manual effort by 35%.
Implemented Lean + Six Sigma initiatives saving 4M$ amounts.
Drove adoption of analytics dashboards using Power BI, leading to real-time decision making.
Key Achievements:
🚀 Successfully executed complex projects
🔄 Implemented strategies for continuous improvement
🤝 Fostered a collaborative team culture

Lean Six SigmaPower BIAgile MethodologiesDigital TransformationBusiness Process Improvement

Ey

Consultant Business excellence

Jun 2021 – May 2022 · 11 mos · Noida, Uttar Pradesh, India

Set up a full Quality & Compliance framework across 3 functions.
Led Six Sigma (DMAIC) projects delivering 25% reduction in errors.
Conducted audits (internal/external) improving process compliance score.
I had the privilege of setting up and leading a quality and compliance team for one of the Big 4 companies, where I played a pivotal role in driving excellence and adherence to industry standards.

Six SigmaQuality AssuranceQuality ManagementBusiness Excellence

Authbridge research services

Deputy Manager

Apr 2018 – Jun 2021 · 3 yrs 2 mos · Gurgaon, Haryana, India

Working as project leader in business excellence.
Project area - Pre-Employement verification, Background verification, Program management, New clients onboarding, End to End Project delivery,