Payal Goyal

Head of Talent

Bengaluru, Karnataka, India6 yrs 6 mos experience

Key Highlights

  • Reduced time-to-hire by 50% through process optimization.
  • Led diversity hiring programs, increasing representation in tech teams.
  • Boosted employee satisfaction by 25% through targeted engagement.
Stackforce AI infers this person is a seasoned HR professional specializing in recruitment and talent acquisition within the Fintech and BFSI sectors.

Contact

Skills

Core Skills

RecruitmentTalent AcquisitionHr Business Partnering

Other Skills

ATS ImplementationATS implementationAnalytical SkillsAutomationCandidate CommunicationCandidate ExperienceCommunicationContract NegotiationContract RecruitmentCreative Problem SolvingData AnalysisData-driven Workforce PlanningDatabasesDiversity HiringEmployee Engagement

About

Empowering Careers & Building Teams |Passionate HRBP & Talent Partner | 7+ Yrs in Tech, FinTech & BFSI | IIM Shillong Certified. I’m an HR Business Partner and Talent Acquisition Specialist with 7+ years of experience in the FinTech, IT, and Banking sectors—passionate about aligning people with purpose and building workplaces where talent thrives. From driving strategic hiring and diversity initiatives to designing employee engagement programs and rolling out HR policies, I’ve helped organizations attract, retain, and grow top talent. My background includes technical and corporate hiring, workforce planning, stakeholder management, and creating people-first HR strategies that boost performance and retention. I’ve successfully reduced time-to-hire, improved gender diversity in tech teams, and led initiatives that enhanced new joiner experience and employee satisfaction. As a certified PGCHRM graduate from IIM Shillong, I bring both strategic insight and execution capability to every stage of the employee lifecycle. I thrive in fast-paced environments, believe in data-driven decision-making, and find the greatest joy in supporting people as they take the next step in their careers.

Experience

Blive

Head of Human Resources

Jan 2026Present · 2 mos · On-site

Zolve

People

Jul 2025Jan 2026 · 6 mos · Bengaluru, Karnataka, India · On-site

  • Spearheaded end-to-end recruitment across Tech, Product, and Business functions, driving in-house sourcing via a strategic source mix to reduce vendor dependency.
  • Reduced Time to Hire and Cost per Hire by 50% through process optimization, talent analytics, and data-driven workforce planning.
  • Implemented a new ATS, streamlining recruitment workflows, automating candidate communication, and enhancing hiring visibility and reporting.
  • Decreased offer drop rates by 45% by improving candidate experience, employer branding, and offer management processes.
  • Led diversity hiring programs, strengthening representation in tech teams and promoting an inclusive culture.
  • Partnered with leadership to define competency frameworks and improve assessment quality, driving better hiring outcomes.
  • Enhanced candidate and onboarding experience through structured feedback loops and engagement initiatives.
End to End RecruitingTalent AnalyticsData-driven Workforce PlanningATS ImplementationDiversity HiringCandidate Experience+2

Fibe.india (formerly earlysalary)

Assistant Manager- HRBP and TA

Aug 2022Nov 2024 · 2 yrs 3 mos · Pune, Maharashtra, India · On-site

  • 🔸 Talent Acquisition (Fintech Hiring | Diversity | Growth at Scale)
  • Spearheaded end-to-end hiring across Product, Tech, Finance, HR, Legal, and BD in a fast-scaling fintech.
  • Closed 100+ roles, cutting time-to-hire by 30% through structured JD qualification, faster pipelines, and stakeholder sync.
  • Rolled out Workday ATS, automated dashboards, and trained recruiters—bringing consistency & data to hiring.
  • Led diversity & inclusion efforts, increasing female and returnee hiring to 30%+ across leadership and core tech functions.
  • Launched employer branding, campus hiring drives, and referral programs that positioned Fibe as a top fintech employer.
  • 🔸 HR Business Partner (People Strategy | Engagement | Retention)
  • Owned the full employee lifecycle: onboarding, PMS, grievance redressal, and policy rollouts for corporate functions.
  • Boosted employee satisfaction by 25% and improved retention by 35% through targeted engagement, 1:1s, and “Employee Connect” sessions.
  • Partnered with leadership to align HR initiatives with business goals—driving agility and accountability.
  • Personally mentored new hires, including visually impaired employees—ensuring meaningful onboarding and inclusion.
  • Led policy revamp and vendor empanelment to improve HR operations and scale cost-effectively.
Talent AcquisitionWorkday ATSEmployee EngagementHR Business PartneringPolicy Rollouts

Citi

Recruitment Specialist at Citi

Apr 2021Aug 2022 · 1 yr 4 mos · Pune, Maharashtra, India · On-site

  • 🔹 Technical Recruitment & Talent Acquisition Strategy
  • Owned end-to-end recruitment: sourcing, screening, interview coordination, negotiation, offer rollout, documentation, onboarding, and induction
  • Led hiring for two business units: Securities Services Technologies and Equities & Prime Technologies, aligning talent plans with business goals.
  • Managed 40+ open requisitions daily, working closely with vendors, HRSS, and business leaders
  • Used Workday ATS for job postings, compliance checks, sourcing, and offer generation
  • Closed vanilla and niche tech roles from entry to leadership levels within defined SLAs
  • Partnered with stakeholders to align hiring with strategic workforce plans
  • Published weekly hiring dashboards and progress reports across 6 business verticals
  • Ensured high standards in candidate experience and stakeholder engagement.
  • 🔹 Key Achievements & Metrics
  • Handled 80+ requisitions, including diversity, veteran, and return-to-work hires
  • Achieved 70% closure rate within 30 days (TTF) and 96% joining ratio with just 4% drop-offs
  • Drove 60% diversity hiring through focused sourcing strategies
  • Delivered hiring across all levels while meeting KPIs:
  • ▪ Time-to-Hire
  • ▪ Cost-to-Hire
  • ▪ Quality-of-Hire
  • ▪ Source Mix
  • ▪ Diversity (Women, Veterans, PwDs, Returnees)
Technical RecruitmentWorkday ATSStakeholder ManagementCandidate ExperienceRecruitment

Allegis group

Technical Recruiter

Dec 2018Mar 2021 · 2 yrs 3 mos · Pune, Maharashtra, India · On-site

  • 🔹 Technical Recruitment & Candidate Communication
  • Specialized in end-to-end technical hiring across roles like Full Stack, Backend, DevOps, QA, Data Engineers, and Cloud Architects.
  • Partnered with clients to understand tech stack requirements, team dynamics, and project goals to align hiring strategies.
  • Successfully built a contract staffing platform for niche roles, maintaining a 3:1 interview-to-joiner ratio.
  • Recruited for top BFSI and product-based clients like Mastercard and HSBC, requiring in-depth technical understanding and market mapping.
  • Adept at sourcing passive talent using GitHub, Stack Overflow, LinkedIn, and custom Boolean searches.
  • Conducted technical assessments and pre-screening to ensure both technical fit and culture alignment.
  • Led training sessions for junior recruiters on tech hiring trends, tool usage, and candidate engagement best practices.
  • 🔹 Employee Engagement & Retention
  • Managed a team of 25+ consultants, providing guidance on client projects, learning paths, grievances, and career development.
  • Core contributor to Employee Engagement initiative—supported employees during merger phases and reduced attrition risks.
  • Initiated “Claiming Success”to recognize employee achievements and improve internal visibility during remote work.
  • Organized cross-location tech training programs and forums—enhanced collaboration and peer learning.
  • Improved retention through structured engagement, transparent communication, and development-focused initiatives.
  • Strong believer in building a connected and motivated tech workforce with a people-first approach.
Technical RecruitmentCandidate CommunicationEmployee EngagementRecruitment

Education

Indian Institute of Management, Shillong

PGCHRM

Dec 2022Dec 2023

Dr. Babasaheb Ambedkar Marathwada University (BAMU), Aurangabad

Bachelor of Engineering - BE — Computer and Information Sciences and Support Services

Jun 2012Jul 2016

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