May 2024 – Aug 2025 · 1 yr 3 mos

• Leading the implementation and management of SAP SuccessFactors Employee Central (EC) to digitize HR processes and enhance operational efficiency.
• Driving end-to-end HR operations, including recruitment, onboarding, payroll, compliance, and performance management.
• Partnering with leadership to design and execute strategic HR initiatives aligned with business goals and organizational growth.
• Spearheading employee engagement, learning & development, and policy formulation to build a positive and high-performing culture.
• Ensuring data integrity, process automation, and HR analytics for informed decision-making and continuous improvement

Nov 2021 – Apr 2024 · 2 yrs 5 mos

• Managed end-to-end HR operations for large-scale teams, covering recruitment, onboarding, payroll, compliance, and performance management.
• Served as an end user of SAP SuccessFactors Employee Central (EC) for employee data management, HR reporting, and process automation.
• Ensured accuracy and compliance in employee records, HRIS updates, and payroll integration through SAP EC and internal HR systems.
• Partnered with business and leadership teams to implement HR policies, engagement activities, and retention strategies aligned with organizational goals.
• Facilitated learning & development initiatives, performance reviews, and grievance handling to promote a positive and productive work culture.

Jan 2018 – Nov 2021 · 3 yrs 10 mos

• Managed end-to-end HR operations, including talent acquisition, onboarding, payroll, compliance, and employee relations for multiple hospital locations.
• Developed and implemented HR policies, SOPs, and process improvements to streamline operations and enhance workforce efficiency.
• Led employee engagement programs, performance management, and training initiatives to foster a positive and high-performing work culture.
• Maintained accurate HR records and statutory compliance, ensuring adherence to labor laws and internal policies.
• Acted as a trusted HR business partner, supporting leadership in workforce planning, grievance resolution, and talent retention strategies.

Jan 2014 – Dec 2017 · 3 yrs 11 mos · Hyderabad

• Acted as a strategic HR Business Partner (HRBP) to store and regional leadership, aligning people strategies with business objectives to drive growth and operational excellence.
• Spearheaded Learning & Development initiatives, designing and implementing training programs, workshops, and skill-building sessions to enhance employee performance, leadership capabilities, and career growth.
• Led end-to-end HR operations, including recruitment, onboarding, payroll, compliance, and employee relations across multiple retail locations.
• Partnered with management to implement performance management systems, appraisals, and succession planning, ensuring talent readiness and organizational effectiveness.
• Drove employee engagement, retention strategies, and recognition programs, fostering a motivated, high-performing, and collaborative workplace culture.
• Maintained accurate HR records and compliance, ensuring adherence to company policies and labor laws.

Jun 2005 – Jan 2009 · 3 yrs 7 mos · Hyderabad, Telangana, India

• Managed frontline airport staff, including check-in agents, boarding staff, and customer service personnel.
• Acted as support for passenger handling teams, ensuring staffing, shift allocation, and rostering met operational requirements.
• Coordinated training programs for airport staff, focusing on passenger service excellence, safety protocols, and regulatory compliance.
• Handled employee relations and grievance resolution for frontline airport employees, maintaining a professional and service-oriented workforce.
• Monitored attendance, performance, and compliance of passenger handling staff to ensure smooth airport operations.
• Supported onboarding, inductions, and role-specific training for new recruits in airport operations.