Jul 2023 – May 2025 · 1 yr 10 mos · London, England, United Kingdom · On-site

Jan 2021 – Jun 2022 · 1 yr 5 mos · Bengaluru, Karnataka, India

• Education largely focuses on teaching tools rather than learning how to create solutions to relevant problems. How to think, How to create, How to lead - these succinctly capture the abilities that modern careers will need.
• We built Zingle (zingle.app) as a peer-learning platform for school students (10-14yrs) where they showcase and discover new interests, interact with like minded students and feel inspired. Students' internet adoption has been cemented, yet there isn't a platform or community where they can engage with one another and get exposure to what other students learn and do.
• Prior to Zingle, we built business simulation games for school students to equip them with real-world skills. Why simulation games? Because they are experiential, real world based and something students love. Imagine a game-experience in which a student is running a restaurant - investing resources and taking decisions with trade-offs to maximise the revenue. Students feel super empowered.

Apr 2017 – Jan 2021 · 3 yrs 9 mos · Mumbai Area, India

• PaySense was acquired by PayU for $185 mn - https://www.livemint.com/companies/news/payu-acquires-paysense-at-an-equity-value-of-185-million-to-merge-it-with-lazypay-11578652060507.html
• Led the integration of PaySense loan product with PayU's BNPL product, LazyPay, achieved 55% instant disbursals via green channel
• Managed a 20-member team to develop lending partnership with Byju's Edtech, built a new app for Byju's agents, managed a tripartite integration between PaySense, Byju's, and banks. Scaled to 35% of monthly disbursals
• Implemented borrower risk-based pricing of loans using ML models
• Developed doc parsing and image matching tools to automate manual loan approval steps, reducing loan processing time by 50%.
• Enhanced loan application process by making requirements adaptive and adding real-time in-app assistance, resulting in a 70% increase in install-to-disbursal funnel conversion (from 2% to 3.4%)
• Improved touch-less repayment rate by 6% (from 79% to 85%) by introducing auto-repayment setup, flexible repayment options, and late payment charges to incentivize timely repayment behavior

Mar 2016 – Mar 2017 · 1 yr · Bengaluru, Karnataka, India

• Perfected price discovery algorithm, simplified mobile app, and educated drivers, resulting in a 90% transition of shipments from manual sourcing to app marketplace.
• Successfully led a team of 25 to grow driver base by 3x, resulting in an improvement of fulfillment rate from 75% to 95%. Recognized with an award from the CEO.
• Launched personal loans ($20mn in pre-approved amount), job board, job referrals, and cashless-toll-payment solution on the app for drivers, resulting in a 40% monthly retention improvement.

Feb 2014 – Oct 2015 · 1 yr 8 mos · Mumbai Area, India

• Exposure to business problems and strategic approach to solving them -
• Socio-economic impact assessment (Dubai) of a downstream petrochemicals project in Oman
• Profiled Oman’s social and economic priorities - employment, capabilities, GDP diversification
• Evaluated the socio-economic impact of the project and compared with that of other gas based industries to ascertain the best option for Oman to meet its objectives
• Business Turnaround for a Telecom major in India
• Conducted district-level analysis for key circles to identify issues in customer acquisition, usage and retention
• Presented recommendations across product pricing, S&D, brand, network expansion to achieve revenue uplift
• Prepared the annual operating plan for 2015/16
• Strategy Document (Qatar) for a Qatari Chemical Marketing and Distribution Company
• Estimated the total value creation potential for the company through operational savings and new initiatives
• Created a corporate and functional level strategic planning document to achieve the target by 2019
• Expansion Strategy for an NGO focused on girl child education in Rajasthan
• Comparative analysis of intervention opportunities in pre-primary and secondary education space for the girl child
• Assessed client's capabilities and aspirations to recommend the best approach and partners for its expansion
• Sales Growth Strategy for the Cement brand of an Indian Steel and Cement Company
• Identified existing gaps in client capability through detailed diagnostics and competitive benchmarking
• Charted a prioritized list of markets and sales target plan based on market attractiveness and market intelligence
• Market Entry: International expansion strategy for a European Pharma company into 4 emerging markets
• Conducted market assessment for Vietnam: market size, competitive & regulatory landscape, consumer behaviour
• Profiled 50+ Vietnam based companies as potential partners; short-listed and engaged with 20 high priority firms

Sep 2013 – Jan 2014 · 4 mos · Nariman Point, Mumbai

• Portfolio engagement - Led business strategy for two portfolio companies, including digital marketing, competitive landscaping, customer intelligence and recruitment
• Deals - Sourced deals and conducted due diligence to evaluated new investment opportunities
• Internal processes - Formalized the investment thesis and start-up evaluation parameters for the firm

May 2012 – Jun 2012 · 1 mo · Mumbai

• Analyzed customer behavior in organized retail market using analytical tools. Dissected client transaction data to segment customers into ‘bargain hunters’ and ‘price sensitive customers’
• Recommended revised customer targeting rules to increase the offer redemption rate by 0.1%

Apr 2012 – May 2013 · 1 yr 1 mo · Placement Office, IIT Bombay

• I led a team of 90, was involved in making policy decisions and managing recruitment activities of 300 companies & 1400 students.
• Was the first non-PhD student entrusted to lead PhD Placements. I revised the process timeline to revive job prospects for the PhD students.
• The issue of PhD under-representation was addressed by involving the PhD Academic Unit as key stakeholders.
• Effected a boost in team productivity by saving manual effort of 200 hrs a month, through enhanced online systems like attendance automation
• Complemented student preparation by setting up centralized resource bank and cross-dept collaboration

Dec 2011 – Jan 2012 · 1 mo · Mumbai

• Winner of Eureka! 2010, E-Cell IIT Bombay.
• Suggested a changed strategic direction to target colleges as primary customers, instead of a fragmented student fraternity.
• Was involved in the process of building and testing hypotheses for the venture’s new business plan in social media marketing; identified ‘customer segments’ and ‘revenue channels’ as uncertainties.

Aug 2011 – May 2012 · 9 mos · IIT Bombay

• Fetched internship opportunities, funds, and mentoring by reaching out to 70 alumni based in India and US. There is a much greater scope to engage with the alumni since their experience and career insights can help students develop a wider perspective and make mature decisions.

May 2011 – Jul 2011 · 2 mos · Philips Innovation Campus, Bangalore

• Established proof of concept of Philips healthcare model by implementing a code to simultaneously acquire data from multiple medical devices; further investigated feasibility of wireless connectivity of the devices.
• Program to be incorporated in Philips’ Heart Health project and planned to be launched across major Indian cities.

Mar 2010 – May 2011 · 1 yr 2 mos

• Led a 2-tier team of 30+ students to network with VC funds & industry experts to mentor and fund budding start-ups
• Built relationships with 400 Mentors, Judges and 20 organizations for Eureka! - Asia’s largest B-Plan Competition
• Extended expert guidance to 800 Eureka! teams by launching query solution forum and legal consultancy
• Incorporated social entrepreneurship into E-Cell's vision, saw participation of 120 teams in Eureka! Social 2011
• Secured engagement of over 60 distinguished speakers including the likes of Sam Pitroda, Rahul Bajaj and Ronnie Screwvala for the flagship annual Entrepreneurship Summit
• Doubled the investor panel to 16 for Vulture’s Nest, a platform availed by 100 start-ups to pitch for funding

Jan 2009 – Feb 2010 · 1 yr 1 mo