Garima Sharmma

CEO

Delhi, India18 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Successfully closed 40+ leadership roles globally.
  • Reduced time-to-hire by 20% through innovative solutions.
  • Achieved 95% client satisfaction rate in recruitment.
Stackforce AI infers this person is a Human Resources professional specializing in talent acquisition and training within the retail and e-commerce sectors.

Contact

Skills

Core Skills

Talent ManagementRecruitmentTraining ManagementTalent Development

Other Skills

CoachingCommunicationContent DevelopmentCurriculum DesigningEmployee EngagementEmployee RelationsEmployer BrandingExecutive DevelopmentGroup DynamicsInstructional DesignInterpersonal SkillsKey Performance IndicatorsOnboardingProblem SolvingRate Negotiation

About

As a Manager Global Recruitments at Career Experts, I have close to two decades of working experience in varied spheres. After handled pan India Trainings, Training and Designing, Curriculum Designing, Content Development and Employee Engagement activities as well as recruitment with companies like Oriflame India and Forest Essentials, I joined Career Experts in 2010, where I have been instrumental in handling various Middle management, Sr. management as well as leadership/ CXO level roles successfully along with my team of dynamic recruiters.

Experience

Career experts

3 roles

Head of Global Talent Acquisition

Promoted

Apr 2020Present · 5 yrs 11 mos

  • Led recruitment initiatives for global clients, successfully closing 40+ leadership roles for an e-commerce start-up.
  • Developed end-to-end recruitment solutions, reducing time-to-hire by 20%.
  • Managed and delivered training programs for recruitment teams, including soft skills, voice & accent training, and offer negotiation techniques.
  • Implemented customized talent acquisition strategies, focusing on high-impact leadership hiring.
  • Spearheaded internal L&D initiatives, including onboarding, capability mapping, and recruiter upskilling through structured training interventions.
  • Delivered training sessions on sourcing strategies, Boolean search techniques, ATS navigation, and recruitment best practices.
  • Enhanced candidate experience through effective communication training and voice modulation during candidate interactions.
  • Mentored recruitment teams, fostering a knowledge-sharing culture through peer coaching, documentation, and regular feedback.
  • Acted as a trusted hiring advisor by providing market intelligence, talent insights, and skills benchmarking to clients.
  • Maintained strong talent pipelines to ensure proactive readiness for leadership and niche hiring requirements.
  • Improved employer branding strategies, enhancing candidate engagement and outreach.
  • Achieved a 95% client satisfaction rate through consistent delivery and transparent communication.
Problem SolvingOnboardingRate NegotiationTracking SystemsKey Performance IndicatorsInterpersonal Skills+11

Sr. Research Associate

Promoted

Apr 2012Mar 2020 · 7 yrs 11 mos

Research Associate

Feb 2010Mar 2012 · 2 yrs 1 mo

Forest essentials

Training Manager

Mar 2009Feb 2010 · 11 mos · Noida Area, India

  • Led the development of comprehensive training programs for staff across all India Forest Essentials stores, focusing on customer interaction, product knowledge, and sales techniques to enhance customer experience and retention.
  • Collaborated with the R&D team to facilitate new product development and worked closely with the CMD and Marketing Manager to devise strategies for brand extension and new product launches, including special Diwali edition packaging.
  • Created the 'Getting Started' success guide for new Customer Relationship Managers (CRMs) and developed structured training content, incorporating on-the-job training, role plays, classroom sessions, and digital learning methods.
  • Planned and executed the first National Staff Gathering at Rishikesh, fostering team cohesion and professional development.
  • Implemented training needs analysis, conducted regular assessments to measure training effectiveness, and coordinated mystery shopper evaluations to ensure consistent service quality.
  • Developed Store SOPs focusing on customer experience, conducted second-level interviews for sales staff, and played a key role in designing new uniforms for store employees.

Oriflame india pvt. limited

Trainer

Jun 2007Mar 2009 · 1 yr 9 mos · Delhi

  • Designed and delivered impactful training programs for branch staff and distributors, significantly enhancing their product knowledge and sales skills
  • Developed comprehensive training materials, ensuring consistency and effectiveness across all training initiatives
  • Led comprehensive product training sessions Pan India, focusing on in-depth product knowledge, customer interaction techniques, and effective presentation skills, leading to improved sales performance.
  • Conducted voice modulation and accent training workshops to enhance distributor communication skills, enabling more persuasive customer interactions and better client engagement.
  • Organized nationwide training events to upskill sales teams, covering product demonstration techniques, customer relationship building, and personalized selling strategies, resulting in higher

Education

Delhi University

Bachelor of Commerce - BCom — Commerce

Aug 1996Aug 1999

Delhi Public School Ghaziabad

AISSE — Commerce

Apr 1995Jun 1996

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