Madhu Biradar

Program Manager

Bengaluru, Karnataka, India6 yrs 6 mos experience

Key Highlights

Expert in account management and sales growth
Proven track record in optimizing marketplace performance
Skilled in developing data-driven strategies

Stackforce AI infers this person is a Fintech professional with expertise in account management and project delivery.

Contact

biradarmadhu6@gmail.com LinkedIn

Skills

Core Skills

Account ManagementProject Management

Other Skills

Attention to DetailBusiness PlanningCustomer ExperienceCustomer SatisfactionCustomer ServiceData AnalysisFinanceInvestmentsManagementMarketingMicrosoft ExcelNegotiationNew Business DevelopmentOperational StrategyPublic Speaking

About

I am a Subject Matter Expert at Amazon, where I provide research, analysis, and enhancement recommendations for the company's technology and standard operating procedures. I collaborate with clients and internal team members, ensuring high-quality and timely delivery of solutions that align with strategic goals. With a Post Graduate Diploma in Banking from Manipal Academy of Higher Education, I leverage my banking expertise and industry knowledge to identify and address emerging trends and challenges. Before joining Amazon, I managed the entire life cycle of IT projects at ICICI Bank, including product enhancements, change requests, maintenance, and issue resolution. I also handled CRM for sales across retail and corporate banking groups, negotiated prices and vendors, and drove the loan processing system on digital platforms. I am skilled in SQL, Excel, Public Speaking, and Leadership. I am passionate about solving complex problems, improving customer satisfaction, and operational efficiency.

Experience

Myntra

Associate Program Manager

Mar 2024 – Present · 2 yrs · India

Amazon

Subject Matter Expert

Jun 2022 – Mar 2024 · 1 yr 9 mos · Bengaluru, Karnataka, India

Experienced in Account Management with a proven track record in driving sales growth and optimizing marketplace performance. Skilled in developing and executing data-driven strategies to enhance product visibility, increase conversions, and maximize profitability. Expertise includes account health management, PPC campaign optimization, listing creation and optimization, and leveraging Amazon tools for performance insights.
Passionate about building strong client relationships and delivering tailored solutions to meet business goals. Adept at navigating the complexities of the Amazon ecosystem to deliver measurable results. Dedicated to staying ahead of e-commerce trends and empowering brands to succeed in the highly competitive marketplace.

Account ManagementNew Business Development

Icici bank

Deputy Manager

Oct 2019 – Jun 2022 · 2 yrs 8 mos · India

Efficient/effective project delivery within specified cost, timeframe, & quality.
Provide both technical & business guidance to the execution team, resolve internal/external escalations, resource planning, skills building, & manage team feedback/performance management.
Prepare implementation plans and manage the entire life cycle of an IT project that includes product enhancements, change requests, maintenance and issue resolution
Handling CRM for sales across Retail & Corporate Banking Group.
Price negotiation and vendor management for deals and day to day interaction
Drive Loan Processing System on Digital Platform (Internet and Mobile app)

Account ManagementNew Business DevelopmentProject Management