Sep 2018 – Aug 2020 · 1 yr 11 mos · Delhi, India · On-site

• Conducted target market research to scope out industry competition and identify advantageous trends.
• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
• Established foundational processes for business operations.
• Developed key operational initiatives to drive and maintain substantial business growth.
• E-commerce Product development for B2B and B2C

Jan 2018 – Sep 2018 · 8 mos · Gurugram, Haryana, India · On-site

• Conducted target market research to scope out industry competition and identify advantageous trends.
• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
• Established foundational processes for business operations.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Product Development for B2B and B2C using Blockchain technology

Jan 2015 – Sep 2021 · 6 yrs 8 mos · Greater Delhi Area · On-site

• Created and monitored promotional approaches to increase sales and profit levels.
• Created organization's mission and vision statements for use by employees.
• Conducted target market research to scope out industry competition and identify advantageous trends.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Negotiated terms of business acquisitions to increase business base and solidify market presence.
• Established, optimized and enforced business policies to maintain consistency across industry operations.
• Prepared annual budgets with controls to prevent overages.
• Directed market expansions to propel business forward, meet changing customer needs.
• Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
• Identified business development challenges and customer concerns for proactive resolution.
• Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
• MF (Mutual Fund) Product Development for B2C

Aug 2008 – Sep 2017 · 9 yrs 1 mo · Gurgaon · On-site

• Customer management
• Stakeholder communication
• P&L Management
• Delivery and People management
• Mentoring Architects
• Preparing and submitting technical and commercial proposals
• Worked closely with organizational leadership to guide operational strategy.
• Managed daily operations while overseeing multiple locations to foster increased productivity.
• Spearheaded innovative approaches to resource allocation and strategic planning.
• Monitored expenditures to mitigate risk of overages.
• Assisted with sales and marketing strategies to foster achievement of revenue goals.

Aug 2007 – Jul 2008 · 11 mos · Bengaluru, Karnataka, India · On-site

• Customer communication
• Delivery management
• People management
• Cross-trained existing employees to maximize team agility and performance.
• On boarded new employees with training and new hire documentation.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Managed and motivated employees to be productive and engaged in work.

Jul 2003 – Aug 2007 · 4 yrs 1 mo · Greater Bengaluru Area · On-site

• Customer communication
• Delivery management
• Designing and solutioning
• Updated documentation with project deviations to capture changes.
• Participated in design sessions with clients to ascertain project specifications.
• Performed regression and system-level testing to verify software quality prior to release.
• Worked closely with clients to establish specifications and system designs.

Sep 2001 – Jun 2003 · 1 yr 9 mos · Greater Delhi Area · On-site

• Vendor communication
• Key stakeholder communication
• Implementing and rolling out new plans
• Implementing and rolling out plans for new circles
• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
• Established and directed successful programs focused on rollout of services into new Circles.

Jul 1998 – Aug 2001 · 3 yrs 1 mo · Greater Delhi Area · On-site

• Development
• Unit Testing
• Reviews
• Internal Demo
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
• Coordinated with other engineers to evaluate and improve software interfaces.
• Integrated third-party tools and components into applications.
• Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.