P

Prakash Rai

Operations Associate

Mumbai, Maharashtra, India6 yrs 5 mos experience
Highly Stable

Key Highlights

  • Proven expertise in managing complex scheduling for executives.
  • Strong background in customer service and operational efficiency.
  • Skilled in graphic design and Microsoft Office tools.
Stackforce AI infers this person is a Customer Service Specialist with a strong operational and administrative background in the internet industry.

Contact

Skills

Core Skills

Customer ServiceOperations ManagementExecutive Support

Other Skills

CalendaringCommunicationE-CommerceExecutive ServicesGraphic DesignHandle Confidential InformationIndependent ContributorInterpersonal CommunicationLaunchesMeeting SchedulingMicrosoft ExcelMicrosoft OfficeMicrosoft WordOperational EfficiencyOrder Processing

About

Experienced Customer Service Specialist with a demonstrated history of working in the internet industry. Skilled in Microsoft Excel, Microsoft Word, PHP, Microsoft Office, and Graphic Design. Strong support professional with a Bachelor's degree focused in Computer Science from Anand Engineering College,SGI.

Experience

Fresh prints

2 roles

Order Specialist

Jun 2022Dec 2023 · 1 yr 6 mos · Remote

Handle Confidential InformationLaunchesCustomer ServiceOperations Management

Order Processor

Jan 2022Jun 2022 · 5 mos · Remote

Handle Confidential InformationLaunchesCustomer ServiceOperations Management

Amazon

2 roles

Executive Assistant

Promoted

Apr 2019Jan 2022 · 2 yrs 9 mos

  • Management of complex calendar and scheduling requirements for Senior Leadership team.
  • Driving key team activities (such as staff meeting agendas, space planning).
  • Have met tight deadlines, great organizational skills, and the ability to juggle multiple critical requests, prioritize work.
  • Have the ability to complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, switch gears at a moment's notice, and take effective action.
  • Tracking and helping drive completion of key deliverables and following up on outstanding items (Procurement tracking, payments to vendors for goods and services via PR and PO process).
  • Give training to new TMs, GrpMs and Ops on Expense filing tool, OBT & Coupa.
  • Participate in planning of group events.
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
  • Headed all site level events and managed all logistical support for Site level team events and awards.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
Handle Confidential InformationLaunchesExecutive SupportOperations Management

Customer Service Associate

Jul 2017Apr 2019 · 1 yr 9 mos

Handle Confidential InformationLaunchesCustomer ServiceOperations Management

Education

Anand Engineering College,SGI

Bachelor's degree — Computer Science

Jan 2013Jan 2017

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