Madhurima Sarkar — CEO
"Give me purpose, pixels, and predictions — and I’ll give you tomorrow’s most loved products." A passionate and results-oriented design leader with 10 years of industry experience and a strong foundation in design, data and psychology gained through 7 years of design education, including a Master's from the NID and 1 year of Executive education at IIM-K. Heading Customer Experience Design at Worxwide Consulting, I drive impactful UX and CX strategies for Fortune 100 companies, leveraging a unique blend of behavioural design, data insights, and design psychology to create engaging and effective user experiences. My expertise spans the entire design lifecycle, from in-depth research and strategy to the creation of intuitive interfaces and seamless customer journeys. I have a proven track record of leading design transformation projects that have demonstrably improved user satisfaction and customer engagement. Notably, I had the distinct honor of designing one of the four new ₹20 coins for the Government of India and SPMCIL, showcasing my conceptual and visual design skills on a national scale. In short, I'm a jack of all trades when it comes to design, marketing, and customer experience. I bring a holistic approach to my work, combining creative flair with a keen understanding of human behavior and market trends to deliver exceptional results. I draw inspiration from a wide array of sources - from books to nature, technology to culture, and, of course, the wonderful people around me. Let's connect if you're looking for a design leader who can bring a strategic vision, creative excellence, and a deep understanding of human behaviour to your organization. Feel free to reach out! - I'm always up for a chat! Key Skills: -Customer Experience Design -Behavioral Design & Psychology -Decision Science -ML/AI Strategy -UX Design -Design Research and Strategy -Product Design and Roadmap -Project Management -Marketing -Human-Computer Interaction -Trend Forecasting -UI Design -Branding & Corporate Identity -Visual Communication -Typography and Logo Design -Packaging Design -Styling & Visual Merchandising -Fashion Design -Presentation -Empathy -Dance -Yoga -Doodle -Science -And much more..
Stackforce AI infers this person is a design leader specializing in customer experience and user experience across various industries.
Location: Gurugram, Haryana, India
Experience: 12 yrs 3 mos
Skills
- Customer Experience Design
- Project Management
- User Experience (ux)
- Customer Experience
- Design Research
- Branding & Identity
- Visual Design
- Marketing Strategy
- Advertising
- Visual Merchandising
- Graphic Design
Career Highlights
- 10 years of experience in design leadership.
- Designed one of India's new ₹20 coins.
- Expert in UX and CX strategies for Fortune 100 companies.
Work Experience
Axis Max Life Insurance Limited
Chief Manager Experience Research and Design (4 mos)
Worxwide Consulting
Head - Customer Experience Design (6 mos)
Design Manager- Experience Design (CX/UX) (1 yr 3 mos)
Career Break
Travel (3 mos)
Atlas Copco
CX Specialist (Leading Design and Communication) at Global Customer Experience Management Hub (2 yrs 5 mos)
Conceptual Designer (2 yrs 6 mos)
Aditya Birla Fashion and Retail Ltd.
Design Consultant- Graduation Project (7 mos)
celio
Regional Stylist and Visual Merchandiser (1 yr)
Wordplay Content
Content Strategy and Writing (3 yrs 7 mos)
Nexus Event Management
Graphic Designer (1 yr)
Flipkart.com
Fashion Stylist (1 yr 1 mo)
Education
Master's degree at National Institute of Design
Postgraduate Program at Indian Institute of Management, Kozhikode
Bachelor of Design at National Institute of Fashion Technology
Diploma Exchange programme at Istituto Superiore di Design
Web Page at IxDF - The Interaction Design Foundation