Subroto Bagh

Design Manager

Bengaluru, Karnataka, India20 yrs 2 mos experience

Key Highlights

20 years of expertise in user experience across media formats.
Proven ability to build and manage cross-functional teams.
Strong strategic thinking combined with creative ideation.

Stackforce AI infers this person is a seasoned UX leader in the SaaS industry.

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Skills

Other Skills

Contextual InquiryCustomer ExperienceDesignDigital MarketingHeuristic EvaluationInformation ArchitectureInteraction DesignLeadershipMobile ApplicationsPersonaProduct DesignProduct LeadershipProduct ManagementProject ManagementScrum

About

20 years of expertise creating compelling experiences across multiple media formats and digital platforms. Ability to combine strategic thinking, creative ideation, and engaging design with a deep understanding of technology and the user experience. Proven ability to build and manage dynamic cross-functional teams with an emphasis on delivering innovative product solutions.

Experience

Director Product Design & Site Lead

Feb 2023 – Present · 3 yrs 1 mo · Bengaluru, Karnataka, India · Hybrid

Tekion corp

Director, Design

Jan 2022 – Feb 2023 · 1 yr 1 mo · Bengaluru, Karnataka, India

Atlassian

Experience Design Manager

Jul 2020 – Dec 2021 · 1 yr 5 mos · Bengaluru, Karnataka, India

Accelq®

Vice President, CX and Design

Sep 2016 – Jun 2020 · 3 yrs 9 mos · Bengaluru, Karnataka, India

Responsible for the overall user experience of the product and building efficient and consistent experience across all customer touch points.

Cisco

2 roles

Manager, User Experience

Promoted

Mar 2013 – Sep 2016 · 3 yrs 6 mos · Bengaluru, Karnataka, India

Lead a team to define and design the user experience for next generation security management products based on Design Thinking and Customer Experience.

Sr. User Experience Designer

May 2011 – Nov 2012 · 1 yr 6 mos · Bengaluru, Karnataka, India

Responsible to improve the experience of Security Manager Suite of applications and manage design and interaction in all phases of product development life cycle.

Support.com

Principal Usability Engineer

Jul 2007 – Apr 2011 · 3 yrs 9 mos · Bengaluru, Karnataka, India

Led the design of custom call center operations software and SOP tool which decreased handle times and increased overall service delivery efficiency across all product line.
Launched the company’s first direct response marketing campaign and product by leveraging key insights gained during usability studies, focus groups and customer observations (ethnography), Improved email marketing through better designs.