Ankur Singhal

Business Development Executive

South Delhi, Delhi, India3 yrs 3 mos experience

Key Highlights

  • Awarded Youth Award for Excellence in 2019
  • Cultural President of DUSU in 2017-18
  • Best Male Model at JIIT Converge 2019
Stackforce AI infers this person is a versatile candidate with strong leadership and customer service skills in educational and cultural sectors.

Contact

Skills

Core Skills

ManagementCustomer ServiceSales

Other Skills

CommunicationLeadershipRelationship ManagementSocial MediaTeam LeadershipTeamwork

About

To work for an organization which provides me the opportunity to improve my skills and knowledge to growth along with the organization objective. - Achievements Awarded with YOUTH AWARD FOR EXCELLENCE on 9th International Youth Summit & Awards 2019 from ALL INDIA COUNCIL OF HUMAN RIGHTS LIBERTIES & SOCIAL JUSTICE. •I have been appointed as cultural president of DUSU in the session of 2017-18. •Vice president of BA prog society of my college. •Vice president of the fashion society of my college. •Appointed as cultural head of the annual cultural fest of my college. •Treasurer of NSS unit of my college. •Chosen as best male model at jiit converge 2019. •Participated in Republic day parade held at Rajpath in the year 2011.

Experience

Bijnis

Key Account Manager

Aug 2019Feb 2021 · 1 yr 6 mos · mohan estate

  • Worked with many type of customers to understand needs and provide best service. Answered questions about store policies and concerns to support positive customer experiences.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and talent.
  • Increased sales percentage by offering advice on purchases and promoting additional products. Assisted customers by answering questions and fulfilling requests.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Educated customers on promotions to enhance
ManagementCommunicationTeam LeadershipCustomer Service

Dynamics fashion society

2 roles

Vice President

Promoted

Nov 2018Mar 2019 · 4 mos

Member

Nov 2017Nov 2018 · 1 yr

Utkarsh - ba prog society sace

Vice President

Aug 2018Mar 2019 · 7 mos

National service scheme sri aurobindo college evening

2 roles

Treasurer

Jul 2018May 2019 · 10 mos · New Delhi, Delhi, India

Member

Aug 2017Jun 2018 · 10 mos · New Delhi, Delhi, India

Sri aurobindo college (eve.)

Cultural Head

May 2018May 2019 · 1 yr

  • Appointed as the Cultural Head of the Annual Cultural Fest of my college Exuberance 2019

Delhi university student union

Cultural President

Oct 2017Sep 2018 · 11 mos · New Delhi, Delhi, India

Imaginique - the arts & crafts society sace

Founder

Sep 2017Mar 2019 · 1 yr 6 mos

Call2customers

Sales Executive

Jul 2017Sep 2017 · 2 mos · New Delhi, Delhi, India

  • Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Educated customers on features of ordered merchandise to promote understanding.
Sales

Mymoneymantra

Sales Executive

Jul 2016Aug 2016 · 1 mo · New Delhi, Delhi, India

  • Drove retailer engagement, improved retailer satisfaction and earned retailer advocacy through communication and relationship management.
CommunicationRelationship ManagementSales

Education

Indira Gandhi National Open University

Master of Public Administration - MPA

Jan 2020Jan 2022

Delhi University

Bachelor of Arts - BA — Humanities/Humanistic Studies

Jan 2016Jan 2019

Navyug School Lodhi Road

12th — Humanities/Humanistic Studies

Jan 2016Present

Gimit school of foreign languages

Customer care executive — Customer Service Support/Call Center/Teleservice Operation

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