Manish Kumar

Co-Founder

India7 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Founder of India's largest MBA aspirants community.
Generated significant revenue through marketing strategies.
Achieved 150%+ sales target in business development.

Stackforce AI infers this person is a Marketing and Community Management professional with a focus on customer engagement and business development.

Contact

manish.kumar@plumhq.com LinkedIn

Skills

Core Skills

Customer Success ManagementBusiness Relationship ManagementEscalations ManagementCustomer Service ManagementCommunity ManagementMarketingBusiness Development

Other Skills

AdvertisingAdvertising SalesBusiness ManagementBusiness ResearchCRM SoftwareCareer CounselingContent MarketingContent writingCopywritingCustomer AcquisitionCustomer EngagementCustomer InsightCustomer SuccessDigital MarketingDigital Marketing Experience

About

- Senior Consultant @ Plum - Founder of India's Biggest MBA Aspirants Community on Telegram with over 40,000 active members. * Marketing & Sales Influencer, Community Management @ Unacademy * Worked with brands like OYO, Unacademy, Gradeup, IMS, & other prominent institutions. - Ex BDA - Leverage Edu | Ex BDA - Byju's - Bachelors in Management Studies from Keshav Mahavidyalaya, University of Delhi (2020) | Sales and Marketing

Experience

Plum

4 roles

Senior Consultant

Promoted

Apr 2025 – Present · 11 mos · Hybrid

Plum, a Tiger Global & Sequoia backed company, provides a new way for organizations to set up & manage their employee health insurance & health benefit plans. We provide a modern experience for your employees that makes it easy for them to understand & use their insurance and initiate their claims in <5 mins.
Thousands of companies including Atlassian, Unacademy, Zerodha, Groww, Swiggy, Zomato, Meesho, Cred, Tata, SmallCase and Tinder have moved to Plum in the last few months. Many of our customers have witnessed 4x better employee satisfaction with their health benefits (in addition to saving costs).
👉 I am responsible to help companies design the best healthcare plan for their team. Please reach out to me on manish.kumar@plumhq.com, and I would love to chat.

Business Relationship ManagementEscalations ManagementCustomer Service ManagementInsuranceCRM SoftwareCustomer Success Management

Consultant

May 2024 – Jun 2025 · 1 yr 1 mo · Hybrid

CEO's office - Escalation Manager

Promoted

Jan 2023 – May 2024 · 1 yr 4 mos · Hybrid

Escalations ManagementCustomer Service ManagementBusiness Relationship ManagementInsuranceCRM Software

Customer Success Associate

Jan 2022 – Jan 2023 · 1 yr · Hybrid

Customer Service ManagementBusiness Relationship ManagementInsuranceCRM Software

Ims learning resources pvt. ltd.

Sales & Marketing

Aug 2022 – Nov 2022 · 3 mos · Remote

Helpend in brand awareness, engagement, marketing, & new customer acquisition for IMS MBA 2022 SIMCAT test series.
Generated revenue worth more than 1.4 lakhs.

Leverage edu

Business Development Associate

Jun 2021 – Sep 2021 · 3 mos · New Delhi, Delhi, India

Abroad Education Counsellor
Achieved 150%+ sales target, closed 25+ sales which generated revenue worth more than 20 lakhs for the company.
Identified and developed strategic relationships with potential customers through direct and indirect customer
contact and maintained strong follow-ups and regular feedbacks.
Created lead engagement plans and strategy which helped in achieving efficient and effective lead utilization with
consistent follow-ups, low Turn-Around-Time (TAT) and increased connectivity.
Created tailored client proposals and negotiated further to close the deals with prospects.
Monitored, analyzed and reviewed performance & optimized to ensure objectives are met within deadlines.
Built cross-discipline relationships in the organization, partnering closely with the growth and marketing team,
providing feedback and insights.

SalesBusiness DevelopmentCustomer Engagement

Byju's

Business Development Trainee

Mar 2021 – May 2021 · 2 mos · Gurugram, Haryana, India

Developed strategic relationships with potential customers and maintained strong follow-ups.
Reached out 100+ potential customers daily, booked and conducted zoom session for academic and career counselling.
Counselled students and parents regarding academics, career, improvement plan, educated about our product.

Unacademy

Marketing and Sales Influencer | Community Management

Jan 2021 – May 2022 · 1 yr 4 mos · New Delhi, Delhi, India

Managed an active community of 40,000+ learners end to end.
Generated revenue worth more than 3 lakhs.
Made strategies that helpend in brand awareness, brand engagement, marketing, & new customer acquisition.

MarketingSalesCommunity Management

Aashman foundation

Sales and Marketing Intern

Dec 2020 – Feb 2021 · 2 mos · Remote

Lapaas - digital marketing institute and company

Digital Marketing Intern

Jun 2019 – Jul 2019 · 1 mo · Delhi, India

Did content research, writing and keyword optimization for blogs & YouTube.
Managed Social media posts and optimized YouTube videos for better SEO.

Mbaking

Founder

Apr 2019 – Present · 6 yrs 11 mos · India

India's Biggest MBA Aspirants community with over 40,000 active members on Telegram
Worked with brands like OYO, Unacademy, Gradeup, IMS, Oliveboard, Hitbullseye, Elearnmarkets & other prominent institutions.
Helped many brands scale like Unacademy, Gradeup, IMS through marketing and branding, customer retention & engagement, & new customer acquisition.