Sayali Varade

Business Development Executive

Pune, Maharashtra, India6 yrs 8 mos experience

Highly Stable

Key Highlights

Expert in translating business requirements into actionable user stories.
Proficient in process optimization and documentation excellence.
Strong background in client engagement and stakeholder management.

Stackforce AI infers this person is a Business Analyst with expertise in process optimization and requirements gathering in the SaaS industry.

Contact

sayali.varade@kellton.com LinkedIn

Skills

Core Skills

Requirements GatheringProcess DocumentationRequirements TranslationProcess OptimizationEnd-to-end Product ManagementFunctional & Technical DocumentationClient ManagementPerformance Analysis

Other Skills

BRD and FRDChange StrategyClient EngagementCollaboration with SMEsConsumer Insights AnalysisCross-functional collaborationCustomer Journey MappingData ManagementDocumentation ExcellenceManual TestingOrganization SkillsPerformance ReportingProcess Mapping & DocumentationQuality ControlRequirement Elicitation & Gathering

About

• Elicit & Translate Business requirement to User Stories\BRD\FRD • Conduct Gap Analysis\Scope Analysis\Impact Analysis on Business Process using techniques like use case diagrams (UML) \ Context Diagram (Data Flow Modelling) \ BPMN (process modelling)\Flow charts • Conduct AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy. • Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions and Focus Group Discussions • Prioritize Requirements using MOSCOW and Business Value methods • Deliver Requirement documents like BRD\FRD\Use Case\Process Flow\Change Requests\Traceability Matrix\Mind Maps • Communicate clients business requirements by constructing easy to understand data and process models • Involved in creating wire-frames and mock ups for the system • Verification\Validation of requirements to ensure they deliver business value by conducting various Reviews and workshops with clients • Performed quality assurance (functional testing) and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of the application. • Act center point of contact for all project activities liaising with Delivery Managers

Experience

6 yrs 8 mos

Total Experience

2 yrs 11 mos

Average Tenure

10 mos

Current Experience

Kellton

Business consultant

Jul 2025 – Present · 10 mos · Mumbai, Maharashtra, India · On-site

Client Engagement: Interacted with client representatives to gather and document detailed business requirements.
Requirements Gathering: Conducted workshops and surveys to collect in-depth requirements, ensuring stakeholder alignment.
Process Documentation: Developed process flow diagrams, including wireframes and flow charts, to visualize system changes.
Collaboration with SMEs: Partnered with domain experts and SMEs to define functional solutions for application enhancements.
Documentation Excellence: Prepared comprehensive documentation such as CSDR, To-Be documentation, and Software Requirement Specifications (SRS) in line with standardized templates.
Process Mapping & Documentation: Created end-to-end process flows, use cases, user stories, wireframes, and mockups, enabling development and QA teams to accurately understand and implement requirements.
Testing Support: Assisted in the preparation and execution of test plans and test cases, ensuring quality and accuracy.
User Acceptance Testing (UAT): Supported UAT by preparing test scenarios, coordinating execution with stakeholders, documenting defects, and ensuring solutions met defined acceptance criteria.
Data Management: Contributed to master data preparation, data migration activities, and data mapping to ensure efficient data handling and integrity.
User Story & Acceptance Criteria Excellence: Authored clear, detailed, and measurable user stories with well-defined acceptance criteria, enhancing sprint planning and delivery efficiency.

Client EngagementRequirements GatheringProcess DocumentationCollaboration with SMEsDocumentation ExcellenceProcess Mapping & Documentation+4

Games24x7

Business Analyst

Sep 2023 – Jul 2025 · 1 yr 10 mos · Mumbai, Maharashtra, India · Hybrid

Consumer Insights Analysis: Leveraged Zendesk and Konnect Insights to analyze customer support data, identifying trends
and pain points to inform strategic improvements in customer experience.
Requirements Translation: Elicited and transformed business requirements into detailed user stories and epics, complete with
prototypes, acceptance criteria, and business value statements.
Process Optimization: Conducted AS-IS and TO-BE analysis to identify process inefficiencies and propose improvement strategies, resulting in streamlined workflows and reduced resolution times.
Cross-functional collaboration: Partnered with development, testing, and UAT teams to deliver high-quality, end-to-end solutions aligned with business goals.
Performance Reporting: Developed and monitored KPI dashboards to track customer satisfaction and resolution efficiency, providing actionable insights for ongoing improvement.

Consumer Insights AnalysisRequirements TranslationProcess OptimizationCross-functional collaborationPerformance Reporting

Neeyamo

2 roles

Business Analyst

Promoted

Sep 2020 – Jul 2023 · 2 yrs 10 mos · Pune, Maharashtra, India

End-to-End Product Management: Collaborated closely with stakeholders to deliver a comprehensive IBGV tool within project timelines, prioritizing requirements and managing scope.
Functional & Technical Documentation: Authored detailed functional and technical specifications, ensuring alignment with client requirements and facilitating development and QA processes.
Customer Journey Mapping: Analyzed and optimized key touchpoints in the customer journey, contributing to a significant increase in user satisfaction.
Team Leadership: Led cross-functional teams across UI/UX, operations, and QA, ensuring clarity on requirements and a seamless development-to-deployment workflow.

End-to-End Product ManagementFunctional & Technical DocumentationCustomer Journey MappingTeam Leadership

Senior Executive

Jul 2019 – Sep 2020 · 1 yr 2 mos · Pune, Maharashtra, India

Client Management & Performance Analysis: Analyzed client performance, managed high-level customer interactions, and delivered weekly and monthly performance reports to drive customer satisfaction.
Service Level Optimization: Ensured compliance with predefined quality standards, meeting or exceeding SLAs for verification processes across multiple dimensions (education, employment, ID checks).

Client ManagementPerformance AnalysisService Level Optimization