Vivek P

Co-Founder

Bengaluru, Karnataka, India16 yrs experience

Key Highlights

20+ years of experience in corporate and hospitality sectors.
Expert in vendor lifecycle management and strategic sourcing.
Proven track record in building high-performing teams.

Stackforce AI infers this person is a Vendor Management and Operations expert in the e-learning and hospitality sectors.

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Skills

Core Skills

Vendor ManagementStrategic SourcingBusiness StrategyOperations ManagementFinancial ManagementBusiness DevelopmentSales ManagementClient Relationship ManagementTeam LeadershipCustomer Service ManagementFinancial OperationsProcess Optimization

Other Skills

Behavior ManagementBrand ManagementBudget ManagementBusiness IntelligenceCorporate BrandingCorporate CommunicationsCorporate EtiquetteCorporate EventsCorporate Real EstateCorporate Social ResponsibilityDiversityEmployee TrainingEvent ManagementInterpersonal CommunicationLeadership

About

With over 20+years of diverse professional experience in the corporate and hospitality sectors—I currently serve as the Vendor Partner Manager at ansrsource, where I lead the end-to-end vendor lifecycle management for a wide array of e-learning projects and services. In this role, I oversee the strategic sourcing, selection, negotiation, and contracting of vendors and contractors who align with ansrsource’s high standards for quality, cost-effectiveness, and timely delivery. My expertise lies in identifying the right talent and partners to meet evolving business needs, while ensuring operational efficiency and compliance. I manage everything from vendor onboarding and rate negotiations to contract execution and inventory control, ensuring that each partnership supports the organization’s productivity and profitability goals. Additionally, I spearhead the procurement of e-learning solutions—shortlisting vendors, conducting interviews, and finalizing agreements that meet both current and future project demands. As the primary liaison for our external contributor network, I actively nurture long-term, trust-based relationships, proactively addressing challenges and ensuring seamless collaboration across projects.

Experience

Ansrsource

Vendor Partner Manager

Mar 2024 – Present · 2 yrs · Remote

Vendor Partner Manager | ansrsource
Lead the Vendor Partners team in India, managing end-to-end sourcing and operations of external contributors (freelancers, SMEs, contractors, and partner firms). Drive strategic vendor selection, contract negotiations, and relationship management to optimize delivery, cost-efficiency, and performance.
Act as the primary liaison between internal teams and vendor partners, ensuring alignment, seamless collaboration, and issue resolution. Leverage data-driven insights, market trends, and risk assessments to inform procurement decisions that enhance profitability and operational excellence.
Skilled in building scalable partnerships, streamlining processes, and driving long-term value through innovation and strategic execution.

Vendor SourcingVendor RelationsPerformance monitoringBudget ManagementMethodologyVendor Management+1

Asha enterprise sikkim

Co-Founder

Oct 2022 – Mar 2024 · 1 yr 5 mos · Gangtok, Sikkim, India

Vendor SourcingPerformance monitoringDiversityVendor RelationsBudget ManagementMethodology+2

The square gangtok

General Manager

Feb 2021 – Jun 2023 · 2 yrs 4 mos · Gangtok, Sikkim, India

Directed daily operations for 5 restaurants, ensuring excellence in service, compliance, and financial performance.
Managed budgets, procurement, and vendor relations to optimize costs and quality.
Led business planning, competitive analysis, and financial/marketing strategies to drive growth.
Built high-performing teams through recruitment, training, and performance management.
Controlled P&L by overseeing inventory, labor, and financial reporting.
Enhanced customer satisfaction through continuous quality audits and relationship-building.
Spearheaded sales strategies, pricing models, and KPI analysis to maximize profitabili

Vendor SourcingPerformance monitoringDiversityVendor RelationsBudget ManagementMethodology+2

Coffee2curry

Founder

Apr 2018 – Feb 2021 · 2 yrs 10 mos · Bengaluru

Spearheaded end-to-end setup, including leasing, renovation, supply chain, and staffing for a high-traffic Pan Asian food court.
Oversaw financial operations: P&L management, GST compliance, vendor payments, and cost control through inventory & expense tracking.
Drove revenue growth by analyzing sales KPIs, optimizing pricing, and executing targeted marketing strategies.
Built a loyal customer base through exceptional service, quality control, and corporate partnerships.
Led cross-functional teams (operations, vendors, staff) while maintaining safety, hygiene, and efficiency standards.

Vendor SourcingPerformance monitoringDiversityVendor RelationsBudget ManagementMethodology+2

Novel office

Senior Manager

Mar 2017 – Apr 2018 · 1 yr 1 mo · Bangalore

Drove financial growth and market expansion, achieving 100% occupancy across 4 Bangalore centers
Led full sales cycle, closing 100+ new client deals annually while exceeding revenue targets
Managed P&L for multi-location operations, optimizing costs and reducing bad debt by 15%
Built strategic partnerships with key brokers (CBRE, JLL, Cushman & Wakefield) to accelerate lead generation
Standardized sales processes, improving forecasting accuracy by 20% through enhanced reporting systems
Cultivated C-level relationships, maintaining 95% client retention through tailored solutions
Scaled high-performing teams across India/US operations through targeted hiring and coaching programs
Delivered premium office solutions to 300+ corporate clients, including Fortune 500 companies
Spearheaded facility upgrades and service innovations that increased client satisfaction scores by 25%

Performance monitoringVendor RelationsSales ManagementClient Relationship Management

Nbr group

Senior Manager

Aug 2016 – Mar 2017 · 7 mos · Bangalore

Led high-performing sales team (150+ members) with full P&L responsibility, consistently exceeding KPIs and revenue targets
Optimized end-to-end sales cycle through strategic coordination of cross-functional stakeholders
Drove business growth by identifying new opportunities through market research and customer needs analysis
Elevated brand presence as key ambassador, closing complex deals through expert negotiations and solution-based selling
Transformed service delivery by implementing quality improvements that increased customer satisfaction
Spearheaded workforce development through coaching programs that improved team productivity
Expanded market reach through strategic participation in 15+ annual industry networking events

Performance monitoringVendor RelationsSales ManagementTeam Leadership

First financial bank

Senior Advisor

Aug 2015 – Aug 2016 · 1 yr · Bangalore

SPOC for Customer Resolution: Streamlined issue resolution across functions, reducing escalations.
Delinquency Management: Led past-due account recovery via calls, emails, and service holds, cutting late payments by 50%.
Credit & Risk Control: Managed credit limits, holds, and bank fee write-offs while optimizing account reconciliations.
Process Improvement: Identified bottlenecks, executed solutions, and enhanced service quality/profitability.
Stakeholder Collaboration: Partnered with Billing, CAM, and leadership to resolve contract/billing disputes.
Compliance & Operations: Ensured policy adherence in financial transactions and maintained audit-ready checklists
Leadership & Initiative: Recognized for dependability and customer focus; stepped in to support team during management gaps.

Performance monitoringCustomer Service Management

Dell

Senior Advisor

Oct 2008 – Feb 2014 · 5 yrs 4 mos · Bangalore

Global Finance & Operations Specialist
(Revenue Management | Process Optimization | Cross-Functional Leadership)
Financial Process Leadership: Streamlined AR/AP, invoicing, and revenue collections by collaborating with Finance, Sales, Legal, and Logistics teams, reducing payment delays.
Debt Recovery & Cash Flow: Drove bad debt recovery and achieved Gate Score Card targets through data-driven aging reports and collection strategies.
Executive Partnership: Advised senior leadership on business goals, identifying in opportunities through gap analysis and improvement plans.
Customer & Sales Support: Resolved complex billing disputes, discount approvals, and quotation setups, improving on-time payments.
Consumer Tech Support Leader - CTS (Award-Winning Performance)
Team Development: Trained/mentored 100+ agents as Team Mentor, achieving operational goals for Entitlement Specialists (CTS/EWS/Rev Gen).
Performance Excellence: Won Service Excellence Award and 3x Best R.E. (2010–2012) for driving record sales growth.
Strategic Influence: Represented Customer Service in executive meetings, shaping product features and account growth strategies.