B

Balwinder Sharma

VP of Engineering

Chandigarh, Chandigarh, India5 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven leadership in customer service management.
  • Expertise in operational excellence and process improvement.
  • Strong analytical skills with a focus on data-driven decisions.
Stackforce AI infers this person is a seasoned leader in the banking sector with a strong focus on customer service and operational management.

Contact

Skills

Core Skills

Customer Service ManagementLeadership ManagementOperational Excellence

Other Skills

Analytical SkillsAttention to DetailAuditingBranch BankingCommunicationCustomer ExperienceCustomer SatisfactionCustomer ServiceData AnalysisData ScienceMachine LearningMicrosoft ExcelMultitaskingObservationOperational Activities

Experience

Yes bank

2 roles

Vice President

Promoted

Apr 2022Present · 3 yrs 11 mos

ObservationTeamworkAuditingCustomer Service ManagementLeadership ManagementMultitasking+16

Assistant Vice President

Apr 2020Apr 2022 · 2 yrs

ObservationOperational ExcellenceTeamworkAuditingCustomer Service ManagementLeadership Management+14

Education

International Institute of Information Technology Bangalore

Master of Science - MS — Data Processing

Oct 2022May 2024

Panjab University, Chandigarh

Bachelor of Commerce - BCom

Jan 1996Jan 2000

Punjab School Education Board

Bachelor of Laws - LLB

Jan 1997Jan 2000

CCS (Chaudhary Charan Singh)University

Bachelor of Laws - LLB — Law

Jun 2008Jun 2011

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