Syed Zulfiqar Ali — CEO
Senior Financial Services Executive with 25+ years of proven experience in Collections across unsecured and secured lending portfolios, and Credit Risk across unsecured portfolios, with a strong track record of national-level leadership in collections strategy, portfolio transformation, risk governance, and ECL framework development across top-tier institutions like Paytm, Axis Bank, Standard Chartered, and ABN AMRO. At Paytm, served as Chief Collections Officer, where I established a fully compliant, digital-first collections infrastructure and led the exponential growth of the lending portfolio—scaling sourcing from ₹100 Cr to ₹15,000 Cr/quarter in just 24 months. I also oversaw the operations of Creditmate, a Paytm-acquired digital collections platform, and led strategy across BNPL, merchant, and unsecured lending. At Axis Bank, held the most significant national leadership role as Head of Early Bucket Collections across retail lending products. Spearheaded the bank’s collections strategy and digital transformation initiatives, including the launch of Collection Management Software, Mobile Applications, Receipt Systems, and a centralized Data Mart. Also collaborated cross-functionally on analytics, complaints, and portfolio quality management—leading a team of over 2000 and managing a book size of over ₹3 lakh crore. Currently heading Enterprise Risk, Collections, Data Science, and Underwriting at Stashfin, a leading digital lending fintech.
Stackforce AI infers this person is a Fintech expert with extensive experience in collections and risk management.
Location: Mumbai, India
Experience: 23 yrs 3 mos
Skills
- Risk Management
- Collections Management
- Digital Transformation
- Project Management
Career Highlights
- Established digital-first collections infrastructure at Paytm
- Scaled lending portfolio from ₹100 Cr to ₹15,000 Cr/quarter
- Led a team of over 2000 in collections strategy
Work Experience
Confidential Fintech NBFC
Head - Risk and Collections (8 mos)
Paytm
Chief Collections Officer , Payments and Lending (1 yr 11 mos)
Head of Collections (2 yrs 3 mos)
Axis Bank
Vice President - Head Front End Collections,Strategies,Projects and Training (4 yrs 4 mos)
Deputy Vice President and Head Projects for Collections - Retail Lending, Cards and Rural Lending (3 yrs 3 mos)
Deputy Vice President (1 yr 4 mos)
ABN AMRO
Regional Collection Manager - Credit Card - East (1 yr 4 mos)
Standard Chartered Bank
Associate Manager-Collections (2 yrs)
Team Leader -Customer Service (2 yrs)
Manager-Collections-PLSCCC. (9 yrs 1 mo)
Education
Graduation at University of Calcutta
ISC at Don Bosco, Liluah
High School at Saint Patrick
