Sudhakar Nair

CEO

Mumbai, Maharashtra, India18 yrs 11 mos experience
Highly Stable

Key Highlights

  • Proven track record in customer relations management.
  • Expert in fostering client loyalty and trust.
  • Recognized for strategic CRM innovations.
Stackforce AI infers this person is a Customer Relations Expert in the Real Estate industry.

Contact

Skills

Core Skills

Customer Relationship Management (crm)LeadershipCustomer RelationsTeam ManagementSales PresentationsCommunication

Other Skills

ApartmentsBusiness DevelopmentBusiness StrategyCash Flow ForecastingChannel PartnersCollectionsCommercial ProposalsCommercial Real EstateComplaint ManagementConstructionCorporate Sales ManagementCross-functional Team LeadershipCustomer EngagementCustomer Escalation ManagementCustomer Retention

About

At Piramal Realty, our team's dedication to enhancing client experiences shines through our strategic engagement and CRM innovation. With a background as Deputy General Manager at Runwal Group, I bring a wealth of customer relations expertise to my role as Assistant Vice President. My mission is to solidify long-standing trust with our clientele, fostering loyalty that upholds Piramal Realty's reputation as a premier developer. Our collective efforts have led to recognition within and beyond LinkedIn, exemplifying our commitment to outstanding service and responsiveness in the realm of customer relations.

Experience

Piramal realty

Assistant Vice President - Customer Service

Dec 2024Present · 1 yr 3 mos · Mumbai, Maharashtra, India · On-site

Customer Relationship Management (CRM)Customer SatisfactionCustomer EngagementTeam ManagementLeadership

Runwal group

Deputy General Manager - Customer Relations

Dec 2020Nov 2024 · 3 yrs 11 mos · Mumbai, Maharashtra, India · On-site

Customer RelationsTeam ManagementCommunicationCustomer Satisfaction

Hubtown

Head - Commercial Properties

Aug 2018Mar 2020 · 1 yr 7 mos · Mumbai, Maharashtra, India · On-site

Ekta world

Deputy General Manager - Customer Relations

Mar 2017Jul 2018 · 1 yr 4 mos · Mumbai, Maharashtra, India · On-site

Runwal group

Senior Manager - Customer Relations

Mar 2015Feb 2017 · 1 yr 11 mos · Mumbai Area, India · On-site

Rna corp.

Manager - Customer Relations

Jul 2012Feb 2015 · 2 yrs 7 mos · MUMBAI

Sales PresentationsLeasesCommunicationMarket Analysis

Lodha group

Relationship Manager - Customer Relations

Sep 2011Jun 2012 · 9 mos · Mumbai Area, India

Communication

Holiday inn express london - stratford

Guest Services Manager

Apr 2009Jun 2011 · 2 yrs 2 mos · LONDON

Communication

Firstsource

Team Coach - Back Office Operations

Apr 2005Aug 2008 · 3 yrs 4 mos · MUMBAI

Communication

Education

Indian Institute of Management, Ranchi

Post Graduate Certification in Advanced General Management

Mar 2024Mar 2025

Prifysgol Cymru Y Drindod Dewi Sant / University of Wales Trinity Saint David

Master of Business Administration (M.B.A.) — International Marketing

Jan 2010Jan 2011

College of Technology London

Masters Entry Programme

Sep 2008Sep 2009

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