Jun 2020 – Present · 5 yrs 9 mos

• Manage client communications, schedule meetings with senior management, and promote MTSL's offerings. Generate leads via email, calls, LinkedIn campaigns, and data analysis from platforms like Lusha and ZoomInfo. Train team members on cloud services and ensure smooth customer onboarding. Maintain lead records in Salesforce, execute targeted campaigns, and build a pipeline of qualified leads. Handle post-sales support, collaborate with teams for tailored solutions, and monitor feedback for proactive resolutions.

Apr 2019 – Jun 2020 · 1 yr 2 mos

Apr 2019 – May 2020 · 1 yr 1 mo

• Negotiated client contracts and agreements to secure profitable business transactions. Built and nurtured strong relationships with clients and industry partners to drive growth. Conducted account research, lead generation, upselling, and cross-selling to maximize revenue. Maintained CRM systems to track client interactions and progress.

Apr 2019 – May 2020 · 1 yr 1 mo

• Negotiated client contracts and agreements to cultivate profitable business transactions. Communicated directly with customers and partners to build strong business networks and relationships. Established and maintained highly effective relationships with clients and industry partners to drive growth. Presented professional image consistent with the company's brand values. Account Research, Lead Generation, Upselling, and Cross-Selling to maximize revenue opportunities. Maintain CRM systems to manage and nurture client relationships, ensuring accurate tracking of interactions and client progress.

Sep 2018 – Jan 2019 · 4 mos

Sep 2018 – Jan 2019 · 4 mos

• Targeted potential clients in the real estate ERP sector through market research, networking, and outreach. Developed and executed sales strategies to meet growth targets and increase revenue. Conducted competitor analysis and identified new business opportunities. Prepared tailored proposals, presentations, and quotations to secure client deals.

Mar 2017 – Sep 2018 · 1 yr 6 mos

• Assisted sales team with completing customer transactions and managing issues. Demonstrated exemplary customer service by engaging clients on sales floor. Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Completed store opening and closing procedures by counting drawers and managing security. Generate leads for Tally software and manage the sales process through to closure, ensuring smooth transitions and successful deal completions. Coordinate with the sales team for updates on converted clients, manage the filing of order forms, and communicate relevant information to the appropriate stakeholders. Provide comprehensive training and post-sales support to clients after deal closure, ensuring they are fully equipped to utilize the software effectively. Maintain ongoing communication with existing clients, addressing software support queries and providing assistance for any issues, ensuring customer satisfaction and retention.

Mar 2017 – Sep 2018 · 1 yr 6 mos

• Supported sales operations by completing customer transactions and resolving issues. Generated leads for Tally software and managed end-to-end sales processes. Provided client training and post-sales support to ensure software adoption and satisfaction. Coordinated with the sales team on converted clients and maintained accurate documentation.