Divyanshu Shekhar — Product Manager

Experienced IT Professional with 9 years and 8 months of experience as a Business Analyst, Scrum Master, Product Manager, and Product Owner. Possesses a strong understanding of the Software Development Lifecycle (SDLC), Project Lifecycle (PLC), Product Lifecycle, Waterfall & Agile Methodologies, and Project Management. Highly proficient in writing and tracking User Stories using JIRA, Rally, and Azure DevOps. Skilled in Requirement Elicitation, Requirement Analysis & Prioritization, Product Backlog management, Gap Analysis, Critical Thinking & Problem Solving, Negotiation, Stakeholder Management, Conflict Resolution, Quality Assurance, Business Process Modeling, Change Management, Data Analysis, Data Visualization tools Tableau & Power BI, SQL, Python, and developing various project-related documents such as BRD, FRD, User Stories, Gap Analysis Document, RTM, Use Cases, Dashboards & Reports, BPMN & UML diagrams, and UAT Test Cases. Experienced in executing projects throughout the entire SDLC, with equal proficiency in Waterfall and Agile methodologies. Serving as a liaison between stakeholders. Actively participates in all scrum ceremonies and ensures alignment between IT and business stakeholders. Possesses domain expertise in Insurance, Annuities, eCommerce, CRM, and Salesforce. Demonstrated ability to balance multiple tasks, resolve conflicts, and meet deadlines, resulting in successful project deliveries. Conducts special studies, presents management recommendations, and influences decision-making processes. Overall, a solutions-driven and result-oriented IT professional with a demonstrated ability to drive successful project outcomes and contribute to organizational growth. Brings extensive experience in working from offshore and on-site locations. Currently employed at Baxter and previously worked at Cognizant Technology Solutions, DXC Technology, and ITC Infotech.

Stackforce AI infers this person is a Business Analyst and Product Manager in the Marketing Technology and Compliance sectors.

Location: Bengaluru, Karnataka, India

Experience: 10 yrs 1 mo

Skills

Product Management
Stakeholder Management
Project Management
Change Management
Business Analysis
Quality Assurance
Agile Methodologies

Career Highlights

Proven expertise in Agile and Waterfall methodologies.
Successful implementation of Salesforce Service Cloud.
Extensive experience in regulatory compliance projects.

Work Experience

Baxter International Inc.

Senior Product Analyst (Sr. Specialist IT) (1 yr 10 mos)

ITC Infotech

Lead Consultant (Lead Business Analyst and Product Owner) (2 yrs 6 mos)

DXC Technology

Senior Business Analyst (1 yr 4 mos)

Cognizant

Associate Business Analyst and Scrum Master (4 yrs 5 mos)

Education

Bachelor of Technology - BTech at Jaypee University of Engineering and Technology

Divyanshu Shekhar

Product Manager

Bengaluru, Karnataka, India10 yrs 1 mo experience

Key Highlights

Proven expertise in Agile and Waterfall methodologies.
Successful implementation of Salesforce Service Cloud.
Extensive experience in regulatory compliance projects.

Stackforce AI infers this person is a Business Analyst and Product Manager in the Marketing Technology and Compliance sectors.

Contact

divyanshushekhar07@gmail.com LinkedIn

Skills

Core Skills

Product ManagementStakeholder ManagementProject ManagementChange ManagementBusiness AnalysisQuality AssuranceAgile Methodologies

Other Skills

Agile & Waterfall MethodologiesAgile Project ManagementBPMNBRDBusiness AnalyticsChange RequestsConflict ResolutionCritical ThinkingCustomer Relationship Management (CRM)Data AnalysisData VisualizationDigital MarketingE-CommerceFixed AnnuitiesGap Analysis

About

Experience

Baxter international inc.

Senior Product Analyst (Sr. Specialist IT)

May 2024 – Present · 1 yr 10 mos · Bengaluru, Karnataka, India · Hybrid

Work as a Senior Product Analyst and Product Owner.
Responsible for being the voice of the global marketing team by deeply understanding their needs, pain points, and business objectives and offering IT solutions by gathering feedback, conducting user research, tracking key metrics, analysing marketing workflows, and identifying opportunities for improvement.
Proficient in translating business requirements into clear, concise, and actionable user stories with well-defined acceptance criteria. Acting as the liaison between the marketing team and the technical team.
Ownership of SDLC, Product Life Cycle, Project Life Cycle, Product Management, Project Management, Change Management & Stakeholder Management. Works closely with various stakeholders to gather requirements, manage expectations, develop artifacts, and communicate updates to contribute to the overall success of global digital marketing team.
Collaborated with different stakeholders including the Product Manager, Senior Project Manager, and Scrum Master to create various product and project-related artifacts such as BRDs, PRDs, User Stories, Epics, Product Roadmap & Vision Documents, Use Cases, Project Charter, Schedule & Budgeting documents, RTM, User Walkthrough Guides, UAT and Demo documents, Release Plan, and Lessons Learned documents.
Ownership of creating and maintaining long-term product roadmap, strategy, and vision by continuously refining and prioritizing product backlog based on business value, user needs, data-driven insights, and technical feasibility.
Tracked the progress of development, removing blockers, and ensuring timely delivery of features with quality standards.
Worked on various Data Security and Regulatory Compliance Projects based on the GDPR, Cookie Compliance, Russia Data Residency, US & EMEA Data retention, HIPAA, and GxP regulations.

Agile & Waterfall MethodologiesAgile MethodologiesAgile Project ManagementBPMNBRDBusiness Analysis+33

Itc infotech

Lead Consultant (Lead Business Analyst and Product Owner)

Nov 2021 – May 2024 · 2 yrs 6 mos · Bengaluru, Karnataka, India · On-site

Worked as a Lead Consultant (Lead Business Analyst and Product Owner from Client location (on-site).
Responsible for understanding business requirements and providing software solutions for both new Products and enhancement.
Ownership of SDLC, Product Management, Product Life Cycle, Change Management, and Stakeholder Management. Communicating the vision, preparing strategies, creating reports, developing mock-ups, and presenting ideas to stakeholders. Serving as the main point of contact between teams and stakeholders.
Created the BRDs, FRDs, User Stories, Tasks, Epics, Features, & Use Cases of the product based on business requirements. Refining & prioritizing the items in the product backlog according to needs & business value.
Responsible for QA test case review, Sanity testing, Defect/Bug analysis, and establishing Software testing standards. Involved in UAT and presented the demo of the final product/software/enhancement to Business users. Conducting business walkthrough sessions with stakeholders, users, developers, & testers.
As a team/project lead, facilitated and managed planning, organizing, communicating deliverables, monitoring progress, and collaborating with team members and senior management.
Achieved 40% faster complaint resolution and 25% improved customer satisfaction by implementing the Salesforce Service Cloud (HNCare) case management system instead of the traditional HCM system.
Led and executed various Cybersecurity and Regulatory Compliance Projects based on the GDPR, Cookie Compliance, Russia Data Residency, US & EMEA Data retention, and GxP regulations.
Managed and directed a work environment that promotes customer centricity, quality, continuous improvement, knowledge sharing, and teamwork.
Collaborated with the Training & Knowledge Management team to develop effective internal training programs. Involved in the recruitment process as an interviewer.

Data VisualizationStakeholder ManagementProject ManagementConflict ResolutionBRDRequirements Analysis+25

Dxc technology

Senior Business Analyst

Jul 2020 – Nov 2021 · 1 yr 4 mos · Noida, Uttar Pradesh, India

Worked as a Senior Business Analyst and Associate Product Manager Product.
Complete Ownership of Software Development Lifecycle (SDLC) and Product Lifecycle including tasks such as Requirement Elicitation, Requirement Analysis & Prioritization, Product Backlog management, Gap Analysis, Strategically thinking, Stakeholder Management, Business Process Modeling, Change Management, Data Visualization, SQL, and developing various project-related documents such as BRDs, FRDs, User Stories, Gap Analysis Document, RTM, Use Cases, BPMN & UML diagrams, and UAT Test Cases.
Responsible for understanding and evaluating the business requirements and processes, gathering, uncovering areas for improvement, and implementing solutions with the help of the development team.
Working as an interface between the Business users and Technical team to make sure that developing the right product/software within the estimated timeline and budget.
Responsible for defining the product vision, product roadmap, and product positioning. Oversees products throughout the product lifecycle. Acting as a liaison between the Business and offshore development team for gap identification, issue fixing, and enhancing the capabilities of our offered products to the client.
Responsible for reviewing system test cases, sanity testing, supporting UAT, defect analysis, demo, and delivery of the final product/enhancement. Gathers customer feedback to further improve the product. Proactively contributed to several implementation and production bug-fixing projects.
Monitored deliverables and ensuring timely completion of projects. Achieved a 25% reduction in Production Bugs and a 10% improvement in release cycle time optimization.
Responsible for conducting meetings and presentations to gather information and share ideas and findings.

Data VisualizationLife InsuranceTerm Life InsuranceBRDUser Acceptance TestingRequirements Analysis+22

Cognizant

Associate Business Analyst and Scrum Master

Feb 2016 – Jul 2020 · 4 yrs 5 mos · Kolkata, West Bengal, India

Worked as a Business Analyst, Scrum Master, and Release Lead.
Ownership of SDLC, Project Life Cycle, Project Management, Change Management & Stakeholder Management.
Responsible for understanding business requirements and providing software solutions for both new Products and enhancement.
Developed User Stories and corresponding Tasks in Rally. Supervised and maintained the board. Responsible for the creation of BRD, FRD, change request documents, process flow and data flow diagrams, use case diagrams, Project Status Reports, RTM, Defect status reports, and lessons learned documents.
Complete ownership of the Software development life cycle. Reviewing QA activities and testing artifacts. Involved in Sanity testing, Bug analysis, Defects tracking, and supporting UAT.
Achieved 30% Health Engagement Rider (HER) revenue growth by recommending, planning, and launching the health status-based premium payment calculation in premium payment receipt.
Mentored Scrum practices and principles to the team and transformed the team to follow Agile methodology from Waterfall methodology. Achieved 20% software release cycle-time optimization.
Facilitated all the Scrum Ceremonies. Coordinating with the Product Owner, development team, integration team, leadership, and Business users to remove impediments, facilitate delivery, consulting, and reporting.
Served as a liaison between stakeholders. Conducting business walkthrough sessions, monitoring deliverables, and ensuring timely completion of projects.