Shreya D.

Operations Associate

Madhya Pradesh, India4 yrs 2 mos experience

Most Likely To Switch

Key Highlights

Expert in customer relationship management and support.
Proficient in training and public speaking.
Strong interpersonal skills with a people-first attitude.

Stackforce AI infers this person is a skilled professional in customer support and training within the education and service industries.

Contact

Skills

Core Skills

Customer Relationship Management (crm)B2cPublic SpeakingTrainingCustomer SupportInterpersonal CommunicationTeachingRelationship Building

Other Skills

Analytical SkillsCampaign ManagementCommunicationDirect SalesEmpathyExperiential LearningFundraisingInternational SalesInterpersonal SkillsInterviewingLesson PlanningPeople First AttitudeSoft SkillsValue Sellingpatience

Experience

Amber

2 roles

Senior Operations Associate

Promoted

Jun 2024 – Present · 1 yr 9 mos · Remote

Operations Associate

Jan 2023 – Jun 2024 · 1 yr 5 mos · Remote

I engage with university-bound students regularly across multiple platforms to assist them in securing optimal accommodation tailored to their specific needs and preferences. By providing personalized guidance and in-depth support, I ensure a seamless and efficient booking process, helping students find their ideal living arrangements with ease and confidence.

B2CCustomer Relationship Management (CRM)Analytical SkillsDirect SalesInternational SalesValue Selling+2

Inzpira

Communicative English and Soft Skills Trainer

Sep 2022 – Dec 2022 · 3 mos · Thiruvananthapuram, Kerala, India · Remote

Worked with individuals aged 15 to 50, helping them improve communication and public speaking skills.
Guided clients in overcoming the fear of speaking, enhancing comprehension, and building confidence in English.
Conducted both group sessions and one-on-one meetings to refine speaking skills, tailoring the approach to individual needs and goals.
Witnessed clients' growth and transformation, aiding in more effective communication in both personal and professional environments.
Found the experience incredibly rewarding, contributing to the personal and professional development of each client.

Public SpeakingInterviewingInterpersonal SkillsTrainingCommunicationSoft Skills