Priyanka Bhardwaj

Operations Associate

Jamshedpur, Jharkhand, India7 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in operations management and team leadership.
Successful in driving revenue growth through strategic initiatives.
Experienced in talent acquisition and human resource management.

Stackforce AI infers this person is a versatile operations and sales professional with expertise in food delivery and automotive marketing.

Contact

priyankab@amazon.com LinkedIn

Skills

Core Skills

Operations ManagementTeam LeadershipSales ManagementMarketing

Other Skills

AdvertisingBusiness DevelopmentConsultingCustomer ServiceDigital MarketingEmployee EngagementEmployee RelationsHiringHuman ResourcesInterviewingLeadershipManagementMarket ResearchMarketing CommunicationsMarketing Strategy

Experience

Amazon

2 roles

Transportation Specialist

Feb 2023 – Present · 3 yrs 2 mos

Understand execution and daily production goals.
Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.
Handle incoming work requests within standard service level agreements (SLAs).
Provide direction utilizing independent judgment.
Conduct regular audits with associates for engagement and standard work adherence.
Assist in shift execution with shift managers.

Operations AdministrationOperations Management

Team Lead

Aug 2021 – Jan 2023 · 1 yr 5 mos

Building & managing a multi-layer team & manage performance through on-the job coaching and mentoring
Driving team of associates for managing their targets.
Enhance Engagement with accounts to improve business and increase retention.
Drive stores against goals
Handling day to day operational escalations and be available to round the clock to manage the issues.

Operations ManagementWarehouse OperationsTeam LeadershipTeam Management

Swiggy

Sales Manager

May 2019 – May 2020 · 1 yr · Jharkhand, India

Achieving revenue target - Commission, Ad Sales & Carousels
Retention of existing A/C’s with effective handling of their queries & issues in real-time basis
Driving new projects & initiatives across the region, OPD Analysis
Handling real-time escalations of Ops, Sales, Marketing, Vendors and restaurants
Business expansion in new areas and region as per organizations requirement & directives
Designing and driving business strategies to increase the market with focus on increasing overall organizational revenue
Work with marketing team in deployment of appropriate trade marketing collaterals as per business need
Maintaining retention rate of existing restaurants & resolution of Freshdesk tickets within TAT, etc.

Rhodoks manpower services

Talent Acquisition Recruiter

Feb 2018 – Feb 2019 · 1 yr

Sourcing the candidates from different sources
Handling different Sector to carry end to end recruitment
Coordination with hiring Corporate HR Managers
Scheduling the interviews & doing regular follow ups
Responsible for Revenue Generation through fulfilling required mandates
Analysis of JD as per client’s requirement
Recruitment across all levels of hierarchy (Executive, Senior & Mid Level Management for Clients
Industry)
Screening resumes, candidate’s selection, offer negotiation and follow up with joining candidates
Coordinating with hiring managers to determine staffing needs
Understanding respective client’s process
Coordinating interviews with the hiring managers
Follow up on the interview process status
Maintaining relationships with clients to ensure smooth process of recruitment & timely closure of
profiles
Completing timely reports on recruitment activity etc.