Prerona S. — Customer Success Manager
People professional, Community and Customer Exp, and Program Manager. Want to talk about Org culture building, DEI, Org policies, Performance Management, L&D, Event Management, or building strategies to create a productive environment? Feel free to send me a connection request!
Stackforce AI infers this person is a Community and People Management expert with a focus on organizational culture and engagement strategies.
Location: New Delhi, Delhi, India
Experience: 15 yrs 3 mos
Skills
- Customer Success
- Program Management
- Organizational Development
- Performance Management
- Employee Engagement
- Onboarding
- Community Management
- Engagement Strategy
- Event Planning
- Student Admissions
- Education
Career Highlights
- Expert in building organizational culture and people-first policies.
- Led community engagement initiatives with measurable impact.
- Significant contributions to COVID-19 relief efforts.
Work Experience
Klaar
Senior Customer Success Manager (2 yrs 5 mos)
The Shape of Work
Mentor (2 yrs 10 mos)
Community Member (4 yrs)
The Talent Deck
Community Member (2 yrs 10 mos)
SquadStack
Senior People Success Manager (1 yr 5 mos)
Community Manager (1 yr 5 mos)
Umeed Project
Founding Member (5 yrs 11 mos)
Udacity
Community Manager (9 mos)
91springboard
Senior Community Manager (1 yr 2 mos)
University Connection
Student Admission Manager - Digital (8 mos)
The Levelfield School
Senior Teacher (2 yrs 11 mos)
THE BSS School
Theatre Instructor (7 mos)
Roshan Taneja School of Acting , Kolkata
Corporate Trainer (5 mos)
THEATRECIAN
Actor and Theatre Instructor (4 yrs 3 mos)
Education
Bachelor of Arts (B.A.) at Presidency University, Kolkata
Higher Secondary at Ballygunge Shiksha Sadan