Sajan Joy

Operations Associate

Bengaluru, Karnataka, India21 yrs 8 mos experience

Highly Stable

Key Highlights

Led HR service delivery with a focus on compliance.
Implemented operational initiatives for service improvements.
Managed high-volume payroll with precision and accuracy.

Stackforce AI infers this person is a Human Resources professional with expertise in payroll management and compliance.

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Skills

Core Skills

Human ResourcesPersonnel ManagementPayroll ProcessingEmployee RelationsInternal Audit

Other Skills

Credence Letter IssueEmployee EngagementGrievancesHR AuditsHR MetricsHR Services ManagementISO AuditPerformance ManagementPersonnel AdministrationPolicies and TransitionsRecruitingRewards & RecognitionSAP HRTalent Supply Chain

About

I am leading the service delivery HR, Risk and compliance, Employee Personal and Reporting Management team, committed to all the business deliverables and providing the continuous service improvements. I am accountable for the daily operations within the team. Provided the reliable services, meeting the SLA and the accuracy of the process. Collaborated with the different stake holders and maintained the high-level of performance standards, ensured all new process updates are implemented within the team on time and meeting all the client requirements with the tight control of the risks, enabled new scope of work for the team. At an operational stand point executed the service compliance process documents, operational initiative standard operating procedures updates and ensured all the documents are in align for the business audits and for any of the legal requirements.

Experience

Accenture

HR Program & Operations Assoc Manager

Jun 2023 – Present · 2 yrs 9 mos · Bengaluru, Karnataka, India · On-site

Human ResourcesPersonnel ManagementPerformance ManagementSAP HRHR MetricsRewards & Recognition+4

Pepsico

Human Resources Manager

May 2021 – Jun 2023 · 2 yrs 1 mo · Hyderabad, Telangana, India

Accenture in india

2 roles

Associate HR Operational Manager

Aug 2010 – May 2021 · 10 yrs 9 mos

HR Team Lead

Aug 2010 – Aug 2010 · 0 mo

Manage the complete scope of HR services delivered for the respective entity or business, inclusive of internal teams and external HR service providers. Ensure alignment of delivery to strategic objectives of HR and business. Drive delivery excellence initiatives, using benchmarks and best practices comparisons ensuring consistent high performance service. Lead and manage Talent Supply Chain, People Services, Total Rewards,Employee Relations and Policies and Transitions within a GU.

Mphasis

SR HRO

Jul 2004 – Jul 2010 · 6 yrs · India

Was a Payroll expert, processed high volume payroll within a very tight and strict timeframe whilst maintaining high level of accuracy.
Employee Relations and Personnel Administration: Recruitment, Joining, Grievances, Processes and Exits.
Organizing Open house and employee engagement activities
Created Framework for SOP Manual on Enhancing Customer Experience.
To ensure provide artifacts about the ISO audit (Internal / External) and responsible to clear all non-compliance or take necessary corrective and preventive action
Provide advice and support to line managers and employees explaining company procedures, policies and employment legislation in a timely effective manner.
To conduct internal audit as per SOX audit plan and schedule.

Payroll ProcessingEmployee RelationsPersonnel AdministrationInternal AuditISO Audit