Mohd Arshad

Operations Associate

Gurugram, Haryana, India4 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in vendor management and delivery optimization.
Proven track record in streamlining operational workflows.
Strong leadership in logistics and cross-functional collaboration.

Stackforce AI infers this person is a Logistics Operations Specialist with a focus on vendor management and delivery optimization.

Contact

mohd.arshad@magicpin.in LinkedIn

Skills

Core Skills

Vendor ManagementDelivery OperationsReconciliation & ComplianceCustomer Relationship Management (crm)Data Analysis

Other Skills

Account ManagementAccountingAdobe PhotoshopAnalytical SkillsAnalytical ThinkingBQBQ SQLBusiness AnalysisBusiness CommunicationsBusiness ManagementBusiness ProcessBusiness-to-Business (B2B)Cross-functional CoordinationCustomer SatisfactionDatabases

About

Experienced logistics and operations professional with expertise in vendor management, reconciliation, and delivery optimisation. I serve as the business POC for all logistics vendors at magicpin — managing their performance, compliance, and coordination across systems. I also lead a team that oversees day-to-day delivery operations, ensuring service excellence and efficient execution. Known for a solution-driven approach and detail orientation, I focus on building reliable vendor relationships and driving operational excellence.

Experience

Magicpin

3 roles

Sr Team Lead

Promoted

Jul 2023 – Present · 2 yrs 8 mos · Gurugram, Haryana, India

Key Responsibilities:
Act as the business POC for all logistics vendors, handling performance reviews, escalations, and system coordination.
Manage vendor compliance and performance tracking to maintain high operational standards.
Lead a team responsible for the daily execution of delivery operations across multiple regions.
Reconcile vendor invoices and ensure accurate records for audits and internal reporting.
Track service levels (SLA) and implement process improvements to boost efficiency.
Collaborate with cross-functional teams to align logistics strategies with business goals.
Key Achievements:
Streamlined reconciliation workflows, reducing manual effort and boosting accuracy.
Built a scalable delivery operations team with consistent SLA performance.
Strengthened vendor partnerships by implementing structured feedback and escalation systems.