Jun 2024 – Present · 1 yr 11 mos

Feb 2023 – Present · 3 yrs 3 mos · Belmont, California, United States · Hybrid

• RingCentral is the #1 AI-led cloud based communications platform. I lead an organization of 500+ engineers and product managers that are distributed across multiple geographic locations including USA, Spain, Bulgaria, India and China. I lead AI products and the effort of revitalizing video to win against competitors like Zoom and MS Teams.
• As a former Hopin executive, I led the acquisition of Hopin Events line of business, which has doubled in ARR since its acquisition. My responsibilities include driving the product & technical roadmap, removing barriers for my team with cross functional collaboration, problem solving, P&L, hiring/ talent retention and all other strategic decisions.

Jun 2021 – Mar 2023 · 1 yr 9 mos

• Hopin was one of the fastest growing unicorns in the space of virtual/hybrid events, that was valued at over $7B. I was hired to grow and lead a remote-only, fully distributed, global engineering team across multiple time zones.
• I led the integration of 2 key acquisitions- Attendify, to increase ROI visbility, and Boomset, to make the strategic shift from virtual to hybrid events.
• I led the effort of evolving the architecture from monolith to microservices, cloud-first approach on AWS, and enabled CI/CD which has reduced our cycle times by 60% while still achieving a 99.5% platform uptime. While the company was going through a hyper-growth phase, the engineering engagement also went from 65% to 85% under my leadership.

May 2021 – May 2023 · 2 yrs · San Francisco Bay Area

Dec 2019 – Jun 2021 · 1 yr 6 mos

• Oversaw Engineering for the Video Platform at Gracenote/Nielsen - the platform runs mainly on AWS and uses technologies like Spark, Cassandra, Kafka, ElasticSearch and Pytorch for ML/AI.
• Led a distributed team across timezones with Directors and Engineering Managers reporting into me, serving customers like Amazon, Facebook, Google, Apple, Samsung, Roku etc.
• Responsibilities included defining roadmaps, hiring, collaborating on strategic initiatives with C-Level Executives , architecture design/review, code reviews and spearheading rollout of new product lines.
• I was also directly responsible for the delivery of AI solutions for both internal Content teams as well as external customers.

Oct 2018 – Nov 2019 · 1 yr 1 mo

• LiftIgniter was a leader in cutting edge AI/ML platform to help media and ecommerce companies optimize their websites and mobile apps in real-time. Machine learning personalization puts the perfect piece of "content" in front of the user at the exact moment when they are most likely to engage or convert. As an AI-first company with state of the art Data Platform and Machine Learning pipelines, LiftIgniter develops products that increase customer engagement both in real-time as well as non real-time.
• As Head of Engineering reporting into the CEO, I was responsible for the AI roadmap, Backend, Infrastructure, UI and ultimately the customer experience. I was also overseeing Technical Solutions and Product within LiftIgniter.
• My responsibilities ranged all the way from architecture design, code reviews, enabling processes and metrics, achieving operational excellence, to talking to customers about their product and technical challenges, defining and executing product strategy and providing the board with operational updates as well as new strategies.

Jan 2018 – Oct 2018 · 9 mos

• Head of Cloud Platform Engineering team that consisted of Software Development & Test, Big Data and DevOps. Also responsible for all of Tokbox's infrastructure, both Core Platform and Analytics Infrastructure.
• Responsibilities included defining technical road map, goals/KPIs, architecture and design, code reviews, ensuring code quality, hiring and providing mentorship to individual contributors and managers.
• Took the platform through a 10x growth phase successfully - scaled the platform and the teams to enable success through this hypergrowth phase.

Mar 2015 – Jan 2018 · 2 yrs 10 mos

Mar 2013 – Mar 2015 · 2 yrs

• Headed Software Solutions Engineering (SSE) responsible for all customer facing software development of the OpenTok platform and Infrastructure (Big data & DevOps. Introduced and implemented Solutions Engineering, Professional Services, Consulting and Support functions in the company.
• Spearheaded some key Infrastructure initiatives like building out the Lambda Architecture for our Analytics pipeline, modernizing Big Data pipelines, improving monitoring/alerting and hiring.
• I was also a key contributor in transitioning the company to become more enterprise friendly and customer-centric.

Nov 2017 – Present · 8 yrs 6 mos

Apr 2010 – Mar 2013 · 2 yrs 11 mos

• Led, hired and managed a distributed engineering team across US, EU and Asia.
• Hands on development of a highly optimized Application Performance Management (APM) solution that was deployed in thousands of production systems.
• Member of the Architecture Review Board responsible for architecture and design reviews.

Jun 2009 – Mar 2010 · 9 mos

• Was awarded "Performer of the Quarter" award in Q3 2011 for my technical contributions - only 10 out of 15,000 receive this award.

Jun 2008 – Jun 2009 · 1 yr

• - Primary responsibility was developing and scaling CA's Application Performance Management solution.

Jan 2005 – Jan 2008 · 3 yrs

• Plumtree Software backend developer responsible for development, testing and performance optimizations of the product.
• Contributed part time to Sustaining Engineering team in fixing bugs and rolling out patches

Dec 2002 – Mar 2005 · 2 yrs 3 mos

• Part of Visa's back office software solution development team.
• Besides product development, I also played the role of a build/release engineer.