Sep 2014 – Nov 2015 · 1 yr 2 mos

• Processed salary calculations to recommend a competitive salary for candidates across all clinics in North America
• Trained recruiting and clinical management on compensation tools
• Reviewed Salary Surveys and Benchmarking for competitive market scales
• Consulted clients in all compensation matters
• Coordinated with all levels of manager, including any difficult conversations with all levels of management
• Processed forms for creating differentials for relevant clinical positions
• Used PeopleSoft in order to complete daily tasks
• Reviewed and created any analysis and relevant reporting

Jul 2014 – Sep 2014 · 2 mos

• Processed salary calculations to recommend a competitive salary for candidates across all clinics in North America
• Trained recruiting and clinical management on compensation tools
• Reviewed Salary Surveys and Benchmarking for competitive market scales
• Consulted clients in all compensation matters
• Coordinated with all levels of manager, including any difficult conversations with all levels of management
• Processed forms for creating differentials for relevant clinical positions
• Used PeopleSoft in order to complete daily tasks
• Reviewed and created any analysis and relevant reporting

Apr 2014 – Jul 2014 · 3 mos

• Utilized strong organization skills and maintained a high level of accuracy and confidentiality
• Audited and updated all active and terminated employee files
• Processed updates in ADP Payforce to add new employees, update ongoing payroll deductions, and updated any demographic data
• Analyzed reporting data and make necessary adjustments for any employees that were discrepant
• Updated employee’s retirement and life insurance accounts
• Coordinated any mailings necessary to any employees
• Answered any employee inquires via email, phone or walk-in
• Processed any employment verification request received for current or former employees
• Managed any updates to terminations in TIAA-CREF for pension benefits

Sep 2010 – Mar 2014 · 3 yrs 6 mos

• Manage processes on client specific plan design & company-wide administrative procedures including but not limited to:
• o Annual enrollment including testing and requirement updates
• o Health care reform, COBRA, HIPAA compliance
• o Payroll and direct billing and premium reports for insurance carriers
• o Updated communications, enrollment materials and guides, letters, summary plan descriptions, appeals
• o Medical, RX, dental, vision, HSA, FSAs, EAP, Retiree Benefits
• o Life insurances (evidence of insurability), AD&D, LTD, STD
• o Maintained and updated call center resources and managed training of new analysts
• o Received, loaded, and processed client HR data import feeds
• o QMCSOs and Employment Verification court documents
• Managed quality of all client deliverables while maintaining accuracy in order to meet all deadlines/service level agreements consistently
• Implemented numerous, successful process changes
• Processed queries in SQL in order to conduct data analysis to identify trends, create client and internal reports, utilize data to deliver presentations to clients, or to process administrative tasks
• Managed the process of testing and analyzing system configuration against requirement documents and plan provisions.
• Attended client meetings with high level executives and successfully managed client deliverables and communication
• Successfully mentored and assists other analysts with questions, client escalations, or process deliverables
• Adhered to privacy and audit standards and controls.

Oct 2009 – Sep 2010 · 11 mos

Aug 2009 – Sep 2009 · 1 mo