S

Samriddh Jain

Growth Manager

Bengaluru, Karnataka, India1 yr 8 mos experience

Key Highlights

  • Increased user retention by 12% at Truecaller.
  • Led data-driven initiatives at Uber to enhance customer engagement.
  • Streamlined operations for over 550 key accounts.
Stackforce AI infers this person is a Growth Manager with expertise in Fintech and B2C engagement strategies.

Contact

Skills

Core Skills

Crm OperationsData Analytics

Other Skills

Analytical SkillsAnalyticsDatabasesMicrosoft ExcelRelational Databases

Experience

Truecaller

2 roles

Growth Manager

Present

  • ● Managed growth, lifecycle, and retention strategies for Truecaller Pay (FinTech) and Truecaller Enterprise (CPaaS).
  • ● Increased user retention by 12% by implementing personalized onboarding flows and gamified incentive-driven repeat transaction campaigns.
  • ● Streamlined Go-To-Market and Customer Success strategies by integrating CRM and subscription billing, streamlining operations for 550+ key accounts.

Truecaller

Present

Uber

2 roles

CRM Operations Associate

Aug 2018Apr 2020 · 1 yr 8 mos · Gurgaon, Haryana, India

  • Operated the user-lifecycle funnel focusing on Acquisition, Activation, Retention and Churn-management in the India SA region.
  • Ensured effective stakeholder consensus with the cross-functional teams, increasing the user lifetime value (LTV) and generating higher revenues.
  • Took initiatives and interests beyond the role of a consultant and implemented agile methodologies in decision-making, process automation and data analytics.
  • CRM operations SPOC for global marketing projects like Uber’s partnership with the ICC Men’s Cricket World Cup 2019.
Analytical SkillsAnalyticsDatabasesMicrosoft ExcelRelational DatabasesCRM Operations+1

Growth Specialist

Present

  • ● Led full-funnel lifecycle initiatives by mapping customer journeys and refining CRM campaigns, resulting in improved activation and repeat usage for Uber Ride-hailing and Uber Eats.
  • ● Aligned cross-functional stakeholders to drive data-driven engagement initiatives, increasing LTV and repeat usage through targeted lifecycle interventions.
  • ● Applied agile methodologies, leveraging automation, experimentation, and analytics to enhance campaign effectiveness and data-driven decision-making.

Education

Jaypee Institute Of Information Technology

Bachelor of Technology (B.Tech.) — Computer Science

Jan 2014Jan 2018

Jaypee Institute of Information Technology

Bachelor of Technology

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