Feb 2024 – Apr 2025 · 1 yr 2 mos

Sep 2022 – Jun 2023 · 9 mos · Gurugram, Haryana, India · Remote

• Managed end-to-end EOR employee lifecycle (> 350 employees) : onboarding-orientation, support, benefits, HRIS administration, payroll-input processing and offboarding formalities for global employers.
• Fostered legal compliance by adhering to local employment laws and regulations across various EMEA countries (0ver 30 countries), ensuring that our practices align in areas such as employment contracts, working hours, and leave policies.
• Drove employee and client platform adoption with details demos and know-hows - positioned as their single touch of all communication about employment lifecycle.
• Respond to inbound emails and tickets from customers within SLAs, ensuring timely problem resolution
• Maintained relationships with regional partners, BGV and insurance vendors to manage benefits administration and execute on ground country wise employment formalities. Conducted monthly touchbase meetings to discuss improvement measures
• Facilitated country-wise knowledge-bank creation, contributed to documentation of labor laws, mandatory policies and benefits, working calendar and employee life-cycle formalities.
• Collaborated with cross-functional teams to improve platform experience, include features for automating tasks, liaised with customer success team to improve overall client and employee satisfaction.

Jul 2022 – Aug 2022 · 1 mo · Madurai, Tamil Nadu, India · Remote

• Developed scaling strategy in new markets (B2B)
• Designed client pitch decks as a part of sales enablement
• Established and maintained relationships with key personnel in assigned client accounts (NSDL, Indian Bank)
• Coordinated internally for project execution including support and management deliverables. Worked directly and indirectly with 3rd party vendors and partners for facilitating Project Operations
• Worked in the end-to-end for conception to execution in the Market ka Ekalavya project for NSDL on behalf of Azadi ka Amrit Mahotsav
• Actively contributed to company's social media blogs, creating social media calendar and drafting company's annual report.

Jul 2021 – Jun 2022 · 11 mos · Madurai, Tamil Nadu, India · Remote

• Joined as an intern (July -Aug 2022), officiated a full-time employee from August 2022.
• Mobilized pipeline of trainers from Eastern and North Eastern zone (National) and Kenya (International). Developed trainers' recruitment, onboarding and training process.
• Worked closely with the founders to devise framework for team structuring, database management, performance tracking metrics and experience management for all stakeholders.
• Maintained trainer relationships (>100 trainers), negotiated compensation and administered monthly payroll
• Managed (>10) reporting interns and executives, coordinated in the training and development.
• Conceptualized employer branding strategies
• Worked closely with internal teams in executing project deliverables and smooth operational functioning.
• Supported in Organisational Hiring - Developed the hiring process for Marketing and sales Team, built Talent Funnel for company wide openings and carried out end-to-end hiring process.

Apr 2021 – Dec 2021 · 8 mos · Delhi, India · Remote

• Strategized Linkedin Marketing strategy for the client
• Produced ghostwriting content - Linkedin Posts, blogs, video posts on Digital transform as a part of optimizing end client's LinkedIn profile
• Maintained content calendar to build end client's personal brand
• Increased follower base (>5k new followers) by maintaining content calendar, increased outreach and visibility

Mar 2021 – Apr 2021 · 1 mo · Bhubaneswar, Orissa, India · Remote

• Interviewed candidates from colleges across India for Internship program
• Onboarded, trained and managed interns across departments and functions. Ensured proper delivery of responsibilities and project completion
• Liaised with founders to map the expansion and improve outreach of services - reached out to more college network for internship and training opportunities
• Expanded relations corporate relations network of the organization for placement of the trainees

Oct 2020 – Jan 2021 · 3 mos · Remote

• Gathered company-wide hiring requirement, screened resumes and conducted telephonic interview
• Coordinated with Social Media team for task delegation (work distribution, determining timelines, ensuring proper coordination and task delivery.
• Conducted quantitative research for demographic targeting of the services.
• Planned the volunteer onboarding and engagement program
• Contributed in social media content platform, planning and managing content calendar

Jul 2020 – Oct 2020 · 3 mos · Bengaluru, Karnataka, India · Remote

• Conducted market research to expand customer outreach
• Handled company's social media channels and related communication,
• Planned the content calendar and generated content to communicate company’s vision, new launches and working model.
• Strategized for Brand building - brand communication and brand awareness.
• Worked on managing collaboration with food bloggers and influencer for marketing

May 2020 – Jun 2020 · 1 mo · Delhi, India · Remote

• Conducted Research on the area of personal branding
• Generated content for Quora to improve outreach and visibility.
• Created Linkedin targeted posts - designed text-only, single image, Image carousal posts
• Strategized for the content calendar and maintained posting schedule
• Drafted SEO based articles for blog, medium and website.

Dec 2019 – Jan 2020 · 1 mo · Bengaluru, Karnataka

• Worked under Dr. Gopukumar Kumarpillai, Consultant Neuropsychologist
• Observed, interacted and recorded case histories of patients
• Conducted EQ, IQ & MoCA tests
• Organized weekly activities for kids of age 8-15 diagnosed with ADHD & OCD
• Assisted during Cognitive Behavioral Therapy (CBT) sessions

May 2019 – May 2020 · 1 yr · Bhubaneshwar, Orissa · On-site

• Executed weekly activities for kids diagnosed with ADHD & OCD
• Visited Old Age homes, women welfare NGOs and Police station to conduct trauma counselling
• Developed modules and activities for corporates around emotions, lifestyle choices, communication, forgiveness, tools & techniques to improve/maintain mental health.
• Observed, interacted and recorded case histories of patients
• Designed social media posts, generated blogs to spread awareness about mental health and outreach of Manam Foundation
• Assisted during Cognitive Behavioral Therapy (CBT) and counselling sessions

Feb 2019 – May 2019 · 3 mos · Bengaluru, Karnataka

• Worked as a content writer for Onplay News - India's first news and information portal for internet videos, which attempts to bring out all the exclusive & trending, news-stories, upcoming releases, and in/out of your favorite YouTube Creators or latest Web-series.
• Conducted research, wrote reviews and recommendations for the new releases to help create your bingewatch bucket list.

Apr 2018 – May 2018 · 1 mo · Bhubaneswar, Odisha, India · On-site

• News Article writing & Editing
• ● Executed the framing of article headlines as well as the editing of other articles written by co-reporters.
• ● Site-visits for news and statements by people concerned.
• ● Attended events and brand openings for news segments.
• ● Established Connections with people from various fields and age-group