Nicole Castro

Recruiter

United States8 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Exceeded sales goals by 150% consistently.
Managed a pipeline of over 200 enterprise accounts.
Strong ability to connect with clients and candidates.

Stackforce AI infers this person is a Talent Acquisition Specialist in the SaaS industry.

Contact

nmuehlhausen@coursera.org LinkedIn

Skills

Core Skills

Talent AcquisitionRecruitmentTalent SourcingCandidate AssessmentEnterprise SalesClient EducationOutbound SalesLead GenerationAccount ManagementClient Relationship Building

Other Skills

AnalyticsB2B Marketing StrategyBusiness DevelopmentClient ProspectingCold CallingCommunicationCustomer ServiceData AnalyticsFinancial ServicesLeadershipMarketingMarketing StrategyMicrosoft ExcelMicrosoft OfficeMicrosoft Word

About

Since graduating from San Jose State University, my journey has been marked by a relentless drive to excel in talent acquisition and enterprise partnerships at Coursera. With a solid foundation in the liberal arts and sciences, I've harnessed my leadership and time management skills to exceed sales goals by 150% and effectively manage a pipeline of over 200 enterprise accounts. Now, as a Recruiter, I'm leveraging my comprehensive understanding of Coursera's offerings, from degrees to courses, to identify and nurture top talent, contributing significantly to our growth while supporting my colleagues and new hires. My ability to connect with clients and candidates alike has been a cornerstone of my professional ethos.

Experience

Coursera

3 roles

Recruiter

Promoted

Oct 2022 – Present · 3 yrs 5 mos

Create and share job descriptions.
Find candidates on job boards and social media.
Review applications to identify top candidates.
Schedule and conduct candidate interviews.
Keep candidates informed throughout the process.
Work with hiring managers to refine the selection process.
Manage salary and benefits discussions.
Support the onboarding of new hires.
Stay updated on industry trends.
Track metrics and report on hiring progress.

Time ManagementLeadershipCustomer ServiceData AnalyticsSalesCommunication+2

Talent Sourcer

Apr 2022 – Oct 2022 · 6 mos

Find candidates on job boards, social media, and through networking.
Collaborate with hiring managers on job descriptions.
Maintain a list of potential candidates.
Assess candidates for fit and qualifications.
Build relationships to keep candidates interested.
Stay updated on industry trends and competitor practices.
Work with recruiters and hiring teams for alignment.
Ensure positive communication and feedback.
Track candidates using an ATS.
Share updates on sourcing activities and candidate status.

Customer ServiceSalesCommunicationTalent SourcingCandidate Assessment

Enterprise Partnerships

Jan 2020 – Apr 2022 · 2 yrs 3 mos

Achieved and exceeded monthly sales goals by over 150%.
Managed a pipeline of 200+ enterprise accounts quarterly using Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator, and Demandbase.
Effectively nurtured and educated clients on Coursera degrees, courses, and content through a high volume of outbound calls, emails, and InMail messages.
Recognized as SDR of the Quarter for six consecutive months while assisting with onboarding and training new hires.

SalesBusiness DevelopmentAccount ManagementSales ManagementEnterprise SalesClient Education

Sage intacct, inc.

Outbound Sales Development Representative

Feb 2019 – Jan 2020 · 11 mos · San Jose, California

Prospect for new customers with 25-30 cold calls daily.
Build a pipeline of new business opportunities, targeting 25 contacts per week to support the Account Executive team in driving growth.
Engage in high-level discussions with finance leaders in healthcare, financial services, and venture capital, clearly articulating Sage Intacct’s value proposition.
Maintain an accurate pipeline of 3,000 contacts in Salesforce.
Develop and stay current on Sage Intacct products, competitors, and industry trends.

SalesCustomer ServiceCommunicationOutbound SalesLead Generation

Yelp

2 roles

Account Executive

Promoted

Nov 2018 – Feb 2019 · 3 mos

Achieved and exceeded monthly sales goals by over 160% since my start date.
Managed a pipeline of 1,500+ clients quarterly using Salesforce Lightning and Yesware.
Sold and educated clients on Yelp Advertising programs through a high volume of outbound calls and emails.
Adapted quickly to Yelp's advertising program, focusing on the needs of business owners.
Worked in the office for six months before transitioning to remote work, consistently maintaining performance.
Oversaw leads from the initial call to listing setup, providing onboarding support and fostering ongoing business relationships.

SalesCustomer ServiceCommunicationAccount ManagementClient Education

Junior Account Executive

Apr 2018 – Nov 2018 · 7 mos

Map client organizations and build relationships with multiple contacts, emphasizing decision-makers.
Manage key accounts while prospecting for new clients aligned with Yelp’s advertising solutions.
Collaborate with Yelp’s Account Management and Client Partner teams to ensure excellent client experiences and program performance post-sale.

SalesCustomer ServiceCommunicationAccount ManagementClient Relationship Building