Feb 2021 – Apr 2022 · 1 yr 2 mos

Dec 2019 – Feb 2021 · 1 yr 2 mos

• Continuously improve the firm’s technical documentation in collaboration with engineers, product managers, developer advocates, and other technical writers.
• Develop a deep understanding of products and practices in your pillar(s); ensure all product information is kept updated.
• Contribute to the improvement of the team’s style and process as we scale to support a growing product base.
• Act as a technical communications advocate and coach engineers and product managers.
• Develop documentation strategies and roadmaps; partner with engineers and product managers to author technical communications, including high-level overviews, references, examples, tutorials, and more.
• Stay abreast of developments in key products and practices and ensure enhancements are reflected in relevant materials.
• Shape the development of documentation tools and their integration into the software development environment.

Mar 2019 – Jul 2019 · 4 mos · Bengaluru Area, India

• Create a Content Calendar
• Formulate a Content Strategy
• Write press releases, website content, newsletters, and technical blogs.
• Edit and own all the content going out of the gate.
• Write and create email marketing campaigns.
• Understand and execute digital content marketing strategies.
• Recruit and manage teams of content and technical writers.

Jun 2017 – Mar 2019 · 1 yr 9 mos · Bangalore

• I wrote and managed technical documentation for Dell EMC's Internet Security line of products. As part of my day to day responsibilities, I:
• Conducted and hired technical writers.
• UX writing to improve the applications.
• Write and edit technical documents comprising of user manuals, installation guides and so on.
• Contribute actively to Scrums and meet everyday deadlines.

Jul 2016 – May 2017 · 10 mos · Bengaluru Area, India

• Write and manage documentation for Infor's supply chain management line of products.
• Edit, update, and improve the existing release notes process.

Jan 2015 – May 2016 · 1 yr 4 mos · Gurgaon, India

• Joosworks is all about innovations & creating a simple future. Co-founded this Tech Startup and pioneered a product called "Yogurt" that was a Predictive Analytics platform.
• USP - Elevator Pitch - Our premier offering Yogurt helps predict your future KPIs in a simple and instant way.

Jan 2011 – Jan 2015 · 4 yrs · Noida Area, India

• Write, and manage documentation for products in the digital imaging and video editing arena.

Oct 2008 – Dec 2010 · 2 yrs 2 mos · Gurgaon, India

Jan 2007 – Jan 2008 · 1 yr

Jan 2006 – Jan 2008 · 2 yrs

Jan 2005 – Jan 2005 · 0 mo