Sep 2019 – Aug 2020 · 11 mos · Greater Seattle Area

• Doing what is needed to help Convoy and its leadership team scale.

Mar 2018 – Sep 2019 · 1 yr 6 mos · Greater Seattle Area

• Scaled Convoy Engineering from 25 engineers to ~130.
• I managed the engineering org that worked on the Shipper/Demand side of Convoy's marketplace, and the org that focused on internal software to ensure successful shipments.
• Managed and grew out the Revenue engineering org, focused on innovations in the Contract + Transactional shipments space.
• Incubated and scaled new initiatives for self-service shipments on Convoy.com, and a brand new free TMS offering, Convoy Connect (Convoy’s first SaaS product)
• Incubated an innovative drop-and-hook program, Convoy Go, and scaled the eng team to help Go get to 20% of Convoy’s volume in ~9 months.
• Managed the Shipment Success eng org during a time of transition, to focus on improving customer service, improve shipper SLAs, and innovate in the facility management space.
• Additionally, I instigated a bunch of broadly impactful things across Convoy:
• Founded and ran Moonshot Week (“the best week at Convoy”) in ‘18 and ‘19, now an annual company tradition, to drive grassroots innovation and culture across the company.
• Established Convoy’s campus recruiting strategy for engineers
• Overhauled the eng interviewing process to scale it, get objective signal, make it more inclusive, and check implicit biases
• Established and deployed new eng levels and accompanying career guide, to help engineers better manage their careers, and to recruit more effectively
• Worked on a training curriculum + mentorship program for new managers across the company
• Introduced a new hire rotation, Tour de Convoy, designed to help new engineers onboard effectively
• Drafted plan for innovative company-wide performance and evergreen equity program
• Drove several Diversity, Equity and Inclusion initiatives on the eng team and for recruiting
• Built internal tools for Sev management and interview debriefs

Jun 2015 – Mar 2018 · 2 yrs 9 mos

• I managed Dropbox's Monetization Engineering and QA efforts (included all Growth teams, Payments & Billing Platform, Growth Tools and Platforms, and Premium Product Features) from 2015-2018, growing it to an organization of ~120 engineers across San Francisco and Seattle during that time. I helped build one of the largest self-serve businesses in the world with annual revenue exceeding $1B, bringing Dropbox to profitability and IPO.
• I established Dropbox's Seattle office in 2015, and as the site lead from inception until I left, grew it from 3 engineers to over 130 across engineering, product, recruiting and other functions.

Dec 2012 – Jun 2015 · 2 yrs 6 mos

• I worked at HQ in SF to establish and lead the team that created Dropbox's OEM client application for partnerships with Dell, ASUS, HP and others. I created the first version of Dropbox's latest auto-update service for Windows. I built PDF preview and various other features for Dropbox's iOS and Android apps, and also built parts of the Carousel iOS app. I formed and lead the team that created seamless onboarding for Dropbox on mobile and desktop at one point too. Along the way, I did all sorts of things that need to be done by leadership when an engineering organization goes from 70 to 800+ engineers.

May 2009 – Dec 2012 · 3 yrs 7 mos · Greater Seattle Area

• Audiogalaxy was a personal music streaming service (see the 30s intro video below). It was acquired by Dropbox in 2012.
• As one of two engineers at this three person company, I did all things engineering. I built software for web, backend, frontend, iOS, android, win/mac client. I also did a bunch of non engineering things that needed to be done - writing press releases, writing script & storyboard for intro video, designing icons, doing user research, monetization and engagement experiments, etc.
• Probably the most fun 3 years I've ever had at 'work'. I earned a whole lot of StackOverflow cred during this time, but more importantly I learned how to efficiently build a product that was adored by loyal, paying users.

Mar 2007 – May 2009 · 2 yrs 2 mos · Greater Seattle Area

• Developer on Live Mesh/Windows Live Core
• I was a developer on the Communications/DataCenter team, working on the Pub-Sub platform for Live Mesh (www.mesh.com). I wore multiple hats, working on the v1 client platform and other client components as well.

Jan 2004 – Mar 2007 · 3 yrs 2 mos · Greater Seattle Area

• Windows International, Core OS Division
• I worked as a developer on Windows International, helping build platform technologies and tools for internationalization of Microsoft software, from Windows to web-based properties.
• The highlight of my time here was being awarded an Engineering Excellence Honorable mention for the work I did to bring to life the Captions Language Interface Pack (CLIP). That was my first start-up project that I started working on for extra-credit, and helped build it into a shipping product.

Jun 2002 – Aug 2003 · 1 yr 2 mos · Austin, Texas

• Software developer co-op, working on a platform abstraction library for device driver authors.