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Yash Pancholi

CEO

Rajasthan, India9 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led Uber One launch across multiple APAC regions.
  • Achieved 7x growth in Bhubaneswar operations.
  • Pioneered Allen's first digital learning app.
Stackforce AI infers this person is a B2C growth and product management expert with a focus on digital transformation.

Contact

Skills

Core Skills

Growth StrategyProduct ManagementRetention StrategyEdtechGtm ExecutionMarket StrategyProject Engineering

Other Skills

A/B TestingAnalytical SkillsAnalyticsCRM StrategyChurn ManagementCross-Functional GTMCross-functional LeadershipCustomer ServiceExecution RoadmapGTM StrategyGoogle AnalyticsGrowth StrategiesLaunch ExperienceLaunch OperationsLaunching New Brands

About

I’m a consumer-growth and product-ops leader who builds GTM muscle and scales product-led engagement in high-velocity markets. I currently lead Rider Acquisition, Memberships (Uber One for India & APAC) and the global MPU (multi-product usage) pillar at Uber — owning strategy, cross-functional execution and launch ops across product, finance, legal, CRM and BD. Proven record of building and scaling new programs — from launching Uber operations in Bhubaneswar (7x growth, first profitable city) to leading partnerships with Amazon, Swiggy, and CRED. 🎯 Focus Areas: Growth Strategy | Program Management | Product Managment | Partnerships | Memberships | P&L Ownership | Cross-functional Leadership | Consumer Insights | Digital Transformation

Experience

Uber

2 roles

Lead Consumer Operations

Promoted

Mar 2025Present · 1 yr

  • Leading the Consumer Growth and Memberships charter for Uber India & APAC, with focus on Rider Acquisition, Resurrection, and Uber One GTM.
  • Driving multi-product usage (MPU) and membership expansion across the region, collaborating with global teams on strategy and KPI frameworks.
  • Launched Uber One across APAC geographies (India, Hong Kong, South Korea, Sri Lanka, Bangladesh), developing GTM strategy, pricing design, and execution roadmap
  • Designed and scaled resurrection and winback programs delivering sustained rider reactivation impact, powered by automation and segmentation.
  • Leading cross-functional pods across Product, CRM, Finance, Risk and Comms to drive lifecycle improvements and marketing ROI.
  • Drove high-value partnership activations with ecosystem partners (Amazon, Swiggy, CRED, Zomato) for acquisition, retention and brand lift.
  • Focus areas: Memberships • Multi-Product Usage (MPU) • Lifecycle Automation • Retention Strategy • Partnerships • Product-GTM • Experimentation
Program ManagementGrowth StrategiesP&L ManagementProduct ManagementPartnershipsCross-functional Leadership+1

Senior Manager - Rider Operations

Jun 2022Mar 2025 · 2 yrs 9 mos

  • Owned the Rider Engagement and Churn Reduction charter for Uber Rides, India–South Asia region. Partnered with Product, Marketing and Analytics teams to improve lifecycle engagement and drive retention across segments.
  • Defined and executed churn management programs improving reactivation and overall engagement metrics by measurable YY uplift.
  • Introduced regional experimentation roadmap, developing retention and resurrection KPIs adopted in APAC reviews.
  • Partnered with Analytics to create segmentation frameworks enabling more precise targeting and campaign optimization.
  • Represented the region in Uber’s global Rider Growth forum, shaping retention metric definitions and measurement consistency.
  • Focus areas: Rider Lifecycle • Retention Analytics • CRM Strategy • Cross-Functional GTM • Resurrection Programs • Experimentation
Churn ManagementRetention AnalyticsCRM StrategyCross-Functional GTMRetention StrategyProduct Management

Allen career institute

Manager

Aug 2017Jun 2021 · 3 yrs 10 mos · Jaipur, Rajasthan, India

  • Led product and academic innovation initiatives during Allen’s digital transformation phase, while teaching senior students in competitive exam batches.
  • Core member of the founding team that conceptualized and built Allen’s first learning app — later rebranded as Allen Digital.
  • Defined user journeys, feature requirements, and learning workflows for online and hybrid student experiences.
  • Collaborated with tech and design teams to improve content delivery, test-series experience, and analytics dashboards for faculty and students.
  • Actively taught Chemistry to senior batches (JEE Advanced & NEET) while piloting new teaching formats for hybrid classrooms.
  • Partnered with leadership to translate offline learning systems into scalable digital-first processes and content models.
  • Focus areas: Product Management • EdTech • User Experience Design • Hybrid Learning • Content Strategy • Teaching
Product ManagementUser Experience DesignTeachingEdTech

Uber

Operations

Feb 2016Jul 2017 · 1 yr 5 mos · Bhubaneswar & Gurgaon · On-site

  • Part of the early-stage launch team driving Uber’s city expansion and category launches across India esp in East (Bhubaneswar and Guwahati).
  • Led market-launch readiness and day-zero operations for Uber in new cities.
  • Core contributor to Uber Auto India rollout — defined launch playbook, supply acquisition and partner engagement model.
  • Built local activation strategies improving supply quality and partner retention by XX%.
  • Collaborated cross-functionally on early GTM campaigns to accelerate adoption and marketplace balance.
  • Focus areas: City Launch • GTM Execution • Partner Acquisition • Local Operations • Market Strategy
Market StrategyGTM ExecutionPartner Acquisition

Reliance industries limited

GET

Aug 2015Jan 2016 · 5 mos · Jamnagar, Gujarat, India

  • Part of Reliance’s flagship Graduate Engineering Trainee program, gaining hands-on exposure across refinery operations, project engineering, and maintenance planning.
  • Liaised with 8+ departments and led a 50+ member workforce to oversee breakdowns and maintenance of critical mechanical equipment worth ~USD XX Mn.
  • Focus areas: Project Engineering • Plant Operations • Mechanical Systems • Team Leadership
Project EngineeringPlant OperationsTeam Leadership

Education

Indian School of Business

PGP

Jan 2021Jan 2022

Indian Institute of Technology, Roorkee

Bachelor of Technology - BTech — Mechanical Engineering

Jan 2011Jan 2015

Delhi Public School - India

International Indian School Al-Jubail

Jan 2000Jan 2006

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