S

Surya Prakash Srivastava

Operations Associate

Lucknow, Uttar Pradesh, India7 yrs 4 mos experience

Key Highlights

  • Expert in customer retention strategies and data analysis.
  • Proficient in SQL and digital marketing tools.
  • Strong background in operations management and community engagement.
Stackforce AI infers this person is a SaaS and Digital Marketing expert with a focus on customer retention.

Contact

LinkedIn

Skills

Core Skills

Customer RetentionSqlOperations ManagementDigital Marketing

Other Skills

Adobe IllustratorAdobe PhotoshopAdobe Premiere ProAfter EffectsAmazon RedshiftBrand ManagementCampaignsCleverTapCommunity ManagementContent ManagementContent StrategyContent WritingCustomer EngagementCustomer Relationship Management (CRM)Customer Success

About

.

Experience

Swiggy

Lead Retention Manager

May 2025 – Present · 10 mos

Angel one

Retention Manager

Jun 2024 – Apr 2025 · 10 mos

CleverTapSQLPush NotificationNetcoreLooker (Software)Microsoft Excel+6

Tradex

Retention Manager

Mar 2023 – Jun 2024 · 1 yr 3 mos · Remote

CleverTapOperations ManagementLooker (Software)SQLDigital MarketingRedash

Sharechat

3 roles

Operations Lead

Promoted

Apr 2022 – Feb 2023 · 10 mos

CleverTapOperations ManagementLooker (Software)SQLRedash

Sr. Operation Associate

Oct 2020 – Apr 2022 · 1 yr 6 mos

Associate

Dec 2019 – May 2021 · 1 yr 5 mos

Circle internet

2 roles

Content Strategist

Promoted

Aug 2019 – Dec 2019 · 4 mos · Lucknow Area, India

Operations & Community Manager

Oct 2018 – Sep 2019 · 11 mos · Lucknow Area, India

Education

SHRI RAMSWAROOP MEMORIAL UNIVERSITY

Bachelor's degree — Computer Science

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