Karaan R. Sharma

Operations Associate

Hyderabad, Telangana, India11 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in managing complex projects.
Expertise in client satisfaction and team leadership.
Strong background in operations across diverse industries.

Stackforce AI infers this person is a versatile operations leader in the construction and retail sectors.

Contact

iamkaran08@gmail.com 8600255562 LinkedIn

Skills

Core Skills

Project ManagementBusiness DevelopmentClient SatisfactionSales ManagementOperations Management

Other Skills

Business StrategyCSATChannel PartnersCompetitive AnalysisContractor ManagementCustomer ServiceEvent PlanningFranchise ManagementHospitality ManagementLeadershipLoss Prevention StrategiesManagementMarket PenetrationMarket Share AnalysisMarketing Strategy

About

As a Sr. Manager at JSW One Platforms, I am building and expanding a disruptive end-to-end one stop solution in the home construction space, covering drawings and designs, civil construction, mild interiors, supply chain and procurement, labour management, and on-time delivery of dream homes. I have a proven track record of delivering high-quality projects, managing P&L, and ensuring customer satisfaction across multiple domains and industries. With an Executive MBA from IIM Calcutta and a decade of versatile experience, I have developed core competencies in operations, management, teamwork, leadership, and marketing strategy. I have worked in the cafe retail, petroleum retail, real estate, and logistics industry, handling large-scale, complex, and diverse challenges and opportunities. I am passionate about creating value, solving problems, and leading innovation in the home construction sector.

Experience

Jsw one platforms ltd.

Senior Manager

Nov 2022 – Present · 3 yrs 4 mos · Hyderabad, Telangana, India · On-site

JSW One Homes
Building/Expanding disruptive end to end one stop solution in *Home Construction* space 🚧
Drawings and Designs
Civil Construction
Mild Interiors
Supply Chain and Procurement
Labour (Contractor management)
On time delivery of dream home 🏡

Sales PlanningMarket PenetrationContractor ManagementSalesforce.comFranchise ManagementSales Operations+3

Livspace

General Manager

Jan 2022 – Nov 2022 · 10 mos · Bengaluru, Karnataka, India

Project Revenue - 7.5 Cr / Month
Projects - 250+ / Month (2 Lakh Sq. ft.)
Team - 34 (TM / BM / OL / OC)
Role and KRA
Handed over more than 6 lakh sq. ft. of residential modular space.
Handling P&L Owner of a cohort of 15 Business Managers in a region/city,
Ownership to Client Satisfaction of all projects across the territory.
Developing and executing the Success Strategy in the territory.
Target to maximize CSAT and NIL detractor.
Colab with cross-functional teams to meet demand and fulfil supply.
Build and scale a high-performing team of Business Managers
Handed over 800 plus residential projects in Bangalore as GM.

Sales PlanningChannel PartnersMarket Share AnalysisStrategic ForecastingProject ManagementClient Satisfaction

Flipkart

Cluster Manager

Sep 2021 – Jan 2022 · 4 mos · Nagpur, Maharashtra, India · On-site

20+ Hub Operations within the region
5,00,000 deliveries/month
400+ wish-masters team (gig)
25 direct reportee along
support function (HR / Trainers)
Achieved optimum Cost per shipment
Achieving zero lost shipment & shrinkage
Strategic planning and coordination
Maximising customer satisfaction
Ensuring stock accuracy maintenance
Ensuring 100% ZTP (Zero Tolerance Policy

Xanadu

Deputy Manager

Jan 2021 – Sep 2021 · 8 mos · Bengaluru, Karnataka, India · On-site

On boarded 25 CPs in North Bangalore market.
Highest 14 site visits a day.
Implemented channel engagement plan to build strong relations.
Sales champion in the 1st quarter itself.
Monitored customer buying trends, market conditions, and competitor actions
to adjust strategies and achieve
sales goals

SalesBusiness DevelopmentSourcingSales Management

Reliance industries limited

2 roles

Area Manager Operations

Feb 2019 – Feb 2021 · 2 yrs

Top line - 300+ Crore / Annually
11 Petroleum Stations
110+ Team Size
Area Operations Manager (Refining & Marketing) in petroleum retail segment.
A1 plaza - Truck stop - R-care
Business expansion
Customer service
Smoothening operations
Maximising Top line and bottom line
Minimise product loss

Sales PlanningCompetitive AnalysisChannel PartnersMarket PenetrationMarket Share AnalysisStrategic Forecasting+2

TSM (Sales and Operations)

Mar 2017 – Feb 2019 · 1 yr 11 mos

Karan was handling India’s highest fuel selling retail outlet situated on NH7 Nagpur Maharashtra spread on 6 acres of land attached with fully automated plaza for long haul truckers.
Top line - 2000 KL / Month (MS/HSD/Lube)
Team size - 30+
Audits - 99.92%

Channel Partners