Sep 2019 – Mar 2021 · 1 yr 6 mos · Gurgaon, India · Hybrid

• Began as an Individual Contributor, overseeing sales hiring (B2C) across Pan India locations, including rural recruitment. Progressed to leading a team of 3 resources as responsibilities expanded over time.
• Expanded portfolio responsibilities to include managing two additional businesses, focusing on niche hiring within the B2B segment for roles related to Customer Experience, Cloud, and Technology.
• Successfully recruited over 200 resources across various business units while adhering to predefined metrics such as Turnaround Time (TAT) and source mix.
• Created dashboards and reports for review by business leaders, facilitating analysis of key metrics.
• Key Highlights:
• Received commendation from the Business HR Head for successfully managing a challenging hiring project involving bulk TSM (Territory Sales Manager) recruitment in West Bengal, achieving 15 hires within a month.
• Received recognition from the Head of Design (Technology vertical) for completing a hiring project ahead of schedule, securing 11 offers within a month, despite challenges posed by the lockdown period.
• Received accolades and praise from the Business Leaders of Customer Experience (CX) for maintaining a diverse mix ratio of hires within Airtel Business (B2B).

Jan 2018 – Mar 2019 · 1 yr 2 mos · Gurgaon, India · On-site

• Served as an Internal Talent Acquisition specialist, providing support to global stakeholders for the RPO client, facilitating both volume and niche hiring across various roles.
• Gained experience in campus hiring by engaging with various colleges and universities for recruitment purposes.
• Managed recruitment dashboards to provide weekly updates to the business on the status of roles.
• Established talent pipelines for recurring roles.
• Key Highlights-
• Received recognition from global stakeholders for achieving a swift turnaround time in closing 10 night shift roles within a week, while also presenting high-quality talent.
• Dedicated efforts towards launching an Employee Referral (ER) program called TrueAmigo from inception, aimed at streamlining the referral process effectively.

Jan 2017 – Nov 2017 · 10 mos · Gurgaon, India · On-site

• Contracted as an Internal Talent Acquisition specialist for two distinct teams, focusing on both sourcing and recruitment responsibilities, spanning a duration of 11 months.
• Gained valuable experience collaborating with senior stakeholders, business heads, and assuming roles with significant leadership responsibilities.
• Acquired hands-on experience in hiring for various domains including corporate, finance, shared services, and analytics.
• Ensured the fulfillment of hiring needs through a diverse array of sourcing channels, including direct applications, employee referrals, internal job postings (IJP), and organic applications.
• Gained exposure to utilizing the Taleo Applicant Tracking System (ATS) for recruitment purposes.
• Key Highlights-
• Successfully filled leadership positions in the finance sector within a rapid turnaround time of 48 hours using LinkedIn as the primary recruitment platform.
• Achieved a drop rate of less than 8% in offer acceptances over an 11-month period, without relying on external vendors for recruitment processes.

May 2014 – Dec 2016 · 2 yrs 7 mos · Gurgaon, India · On-site

• Ensuring a positive candidate experience at every stage of the recruitment process.
• Served as a Key Account Delivery Associate and Talent Advisor for a telecommunications client, as well as several others within the IT, contact center, and telecommunications sectors.
• Managed high-volume recruitment processes for positions such as Project Managers, Project Coordinators, and roles encompassing Voice/Chat and Backoffice responsibilities.
• Enhancing the organization's employer brand through effective communication with candidates and showcasing the company's culture and values.
• Accountable for organizing interview drives and independently overseeing sourcing efforts, external stakeholder interactions, and client relationships.
• Providing regular progress reports to the center head regarding updates on the hiring process.
• Key Highlights-
• Recognized in the CEO Club for achieving the highest revenue generation in Gurgaon branch amongst the top recruiters across Pan India in the year 2015-16
• Conducted training sessions for 20 resources on advanced sourcing techniques, introducing the concept of a Center of Excellence (COE) to amplify wallet share and revenue size within existing accounts.
• Achieved a revenue increase from 45 lakhs to 68 lakhs within a span of one year.
• Generated and extended 12 or more job offers on a month-over-month basis.

Jun 2013 – Apr 2014 · 10 mos · Greenpark · On-site

• -Responsible for Volume hiring roles